Where Are You Running Nextcloud

dafyre

@StrongBad said in Where Are You Running Nextcloud:

WTF. How is it that slow?

He's on a 150 meg/150 meg connection. It should upload a 150 meg file like that in a few seconds, not a few minutes.

StrongBad

@dafyre no kidding. That's ridiculous.

CloudKnight

I have mine hosted on my dedicated server as a VM with OVH.

guyinpv

@dafyre Just because an end user has that kind of bandwidth, doesn't mean any webhost or server provider is going to let one user consume that much just because they can. At any rate, that transfer speed was still really really slow, like measured in Kilobytes per second slow. It doesn't seem right.

FATeknollogee

@guyinpv said in Where Are You Running Nextcloud:

@dafyre Just because an end user has that kind of bandwidth, doesn't mean any webhost or server provider is going to let one user consume that much just because they can. At any rate, that transfer speed was still really really slow, like measured in Kilobytes per second slow. It doesn't seem right.

How is that relevant to the issue at hand?
Is Vultr not considered a webhost/server provider?

guyinpv

@FATeknollogee

Cause it's what others were talking about first? A2 was the slow one, didn't mention VULTR.

FATeknollogee

@guyinpv Either you did not read the posts or you missed where I compared A2 to Vultr!

FATeknollogee

Just tried the upload again......speed wins
Vultr: 17 seconds
A2: 8 mins 27 secs

JaredBusch

@FATeknollogee said in Where Are You Running Nextcloud:

Just tried the upload again......speed wins
Vultr: 17 seconds
A2: 8 mins 27 secs

you have a 150/150 pipe? you will nnever see more than 100 to/from my instance because my colo only gives me 100mbps link.

but yeah that A2 speed is screwy slow

FATeknollogee

Yep, 150/150 FIOS pipe.

At my colo, I have 1000/500 pipe.

Really surprised at the lack of speed from A2.

FATeknollogee

So, I opened a ticket with A2 support:

Me:
reference: My internet connection is 150/150

I uploaded 2 mp4 files ( 74 & 196 MB)
Vultr upload took 10 secs.
A2 upload took over 7 mins

Downloading just the 196MB file:
Vultr: 1 sec
A2: 1 min.

A few hours later, I tried the upload again:......speed wins
Vultr: 17 seconds
A2: 8 mins 27 secs

Why are these speeds so poor?

A2 Support:
Thank you for contacting us. I would be happy to answer that question. We are not a file sharing service nor do we allow file sharing websites so our service is not optimized to feed that type of setup. From what I can tell this seems to be what you might be setting up as that is what Next Cloud is for. We do not allow this on our servers / we do not allow File Storage.

Please do not setup a file sharing or backup or storage cloud on the server. I apologize for any confusion.

Me:
Are you serious?
Why is NextCloud available to install in the Softaculous catalog? Why not remove it since you claim it is not allowed?

A2:
Thank you for your reply, I apologize for any confusion this has caused you. We offer our customers a variety of scripting using the Softaculous installer, as with all websites on our network the content of our customers sites must be in keeping with our Terms of Service and Acceptable Use Policy which prohibits :

Audio/Video streaming (other than that which is incidental to a site's operation)
Very large photo galleries
Storage of a large amount of uncompressed or full-size digital images
Online file (FTP) serving
Distribution of large audio or video content such as MP3 files
Online backups (i.e. backup of desktop/laptop computer, files, or anything not directly related to the website)

https://www.a2hosting.com/about/policies/terms-of-service

dafyre

@FATeknollogee said in Where Are You Running Nextcloud:

So, I opened a ticket with A2 support:

Me:
reference: My internet connection is 150/150

I uploaded 2 mp4 files ( 74 & 196 MB)
Vultr upload took 10 secs.
A2 upload took over 7 mins

Downloading just the 196MB file:
Vultr: 1 sec
A2: 1 min.

A few hours later, I tried the upload again:......speed wins
Vultr: 17 seconds
A2: 8 mins 27 secs

Why are these speeds so poor?

A2 Support:
Thank you for contacting us. I would be happy to answer that question. We are not a file sharing service nor do we allow file sharing websites so our service is not optimized to feed that type of setup. From what I can tell this seems to be what you might be setting up as that is what Next Cloud is for. We do not allow this on our servers / we do not allow File Storage.

Please do not setup a file sharing or backup or storage cloud on the server. I apologize for any confusion.

Me:
Are you serious?
Why is NextCloud available to install in the Softaculous catalog? Why not remove it since you claim it is not allowed?

A2:
Thank you for your reply, I apologize for any confusion this has caused you. We offer our customers a variety of scripting using the Softaculous installer, as with all websites on our network the content of our customers sites must be in keeping with our Terms of Service and Acceptable Use Policy which prohibits :

Audio/Video streaming (other than that which is incidental to a site's operation)
Very large photo galleries
Storage of a large amount of uncompressed or full-size digital images
Online file (FTP) serving
Distribution of large audio or video content such as MP3 files
Online backups (i.e. backup of desktop/laptop computer, files, or anything not directly related to the website)

https://www.a2hosting.com/about/policies/terms-of-service

You: Okay, thanks. I'll move all my stuff off of A2 then, and switch to another provider, such as Vultr, where these types of services are allowed.

scottalanmiller

@FATeknollogee said in Where Are You Running Nextcloud:

So, I opened a ticket with A2 support:

Me:
reference: My internet connection is 150/150

I uploaded 2 mp4 files ( 74 & 196 MB)
Vultr upload took 10 secs.
A2 upload took over 7 mins

Downloading just the 196MB file:
Vultr: 1 sec
A2: 1 min.

A few hours later, I tried the upload again:......speed wins
Vultr: 17 seconds
A2: 8 mins 27 secs

Why are these speeds so poor?

A2 Support:
Thank you for contacting us. I would be happy to answer that question. We are not a file sharing service nor do we allow file sharing websites so our service is not optimized to feed that type of setup. From what I can tell this seems to be what you might be setting up as that is what Next Cloud is for. We do not allow this on our servers / we do not allow File Storage.

Please do not setup a file sharing or backup or storage cloud on the server. I apologize for any confusion.

Me:
Are you serious?
Why is NextCloud available to install in the Softaculous catalog? Why not remove it since you claim it is not allowed?

A2:
Thank you for your reply, I apologize for any confusion this has caused you. We offer our customers a variety of scripting using the Softaculous installer, as with all websites on our network the content of our customers sites must be in keeping with our Terms of Service and Acceptable Use Policy which prohibits :

Audio/Video streaming (other than that which is incidental to a site's operation)
Very large photo galleries
Storage of a large amount of uncompressed or full-size digital images
Online file (FTP) serving
Distribution of large audio or video content such as MP3 files
Online backups (i.e. backup of desktop/laptop computer, files, or anything not directly related to the website)

https://www.a2hosting.com/about/policies/terms-of-service

Holy crap what a load of BS. Add them to the list of "never ever use."

Cloudways will have zero issue with that!

FATeknollogee

As much as I would love to move off A2 and use Cloudways, I've got a few things to consider:

Domain name hosting
DNS settings for my different domains
Email accounts
No "one-click" install of some 3rd party apps

scottalanmiller

@FATeknollogee said in Where Are You Running Nextcloud:

As much as I would love to move off A2 and use Cloudways, I've got a few things to consider:

Domain name hosting

That should never be tied to any other service. THat's your registrar and should have no technical role whatsoever. We use GoDaddy for this.

scottalanmiller

@FATeknollogee said in Where Are You Running Nextcloud:

DNS settings for my different domains

What is the concern there?

scottalanmiller

@FATeknollogee said in Where Are You Running Nextcloud:

Email accounts

You hosted email with your web host? You get a facepalm for that one.

scottalanmiller

@FATeknollogee said in Where Are You Running Nextcloud:

No "one-click" install of some 3rd party apps

Sadly, that's a tough one. You either need to build your own (Vultr + cPanel/CWP + Softaculous) or you need a full on web hosting environment like ASO (not ASO, just like that.)

travisdh1

@scottalanmiller said in Where Are You Running Nextcloud:

@FATeknollogee said in Where Are You Running Nextcloud:

Email accounts

You hosted email with your web host? You get a facepalm for that one.

You don't keep an image handy for facepalm?
alt text

FATeknollogee

@scottalanmiller said in Where Are You Running Nextcloud:

@FATeknollogee said in Where Are You Running Nextcloud:

As much as I would love to move off A2 and use Cloudways, I've got a few things to consider:

Domain name hosting

That should never be tied to any other service. THat's your registrar and should have no technical role whatsoever. We use GoDaddy for this.

I use Hover (not A2) as my registrar. I then "manage" (not sure what the correct term is) them at A2