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    Zimbra installation and configuration (internal use only)

    Scheduled Pinned Locked Moved Solved IT Discussion
    zimbraemailsmtpcentoscentos 7
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    • N
      nagendra
      last edited by

      guys need help

      we have one more mail server in our premises @yourmail.com Zimbra is in @yourmail.studio we are trying to send email from @yourmail.studio to @yourmail.com its not working but we are able to receive mails from @yourmail.com
      any solution??

      N 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        Start with DNS for anything like this. Figure out how each server will look up the other.

        Second, look at the error messages and see why it says that it was not sent.

        1 Reply Last reply Reply Quote 0
        • N
          nagendra
          last edited by

          This is the mail system at host mail.yourmail.studio.
          I'm sorry to have to inform you that your message could not
          be delivered to one or more recipients. It's attached below.
          For further assistance, please send mail to postmaster.
          If you do so, please include this problem report. You can
          delete your own text from the attached returned message.
          The mail system
          [email protected]: Host or domain name not found. Name service error for
          name=yourmail.com type=A: Host found but no data record of requested type

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @nagendra
            last edited by

            @nagendra said in Zimbra installation and configuration (internal use only):

                       The mail system
            

            [email protected]: Host or domain name not found. Name service error for
            name=yourmail.com type=A: Host found but no data record of requested type

            Right, so there is your answer. Host or domain name not found. The sending system has not record for the receiving system, it has no idea where to send the mail. So DNS is the problem.

            N 1 Reply Last reply Reply Quote 0
            • N
              nagendra
              last edited by

              but able to recieve emails... but guess is it should not send and recieve emails both the ways right ??

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @nagendra
                last edited by

                @nagendra said in Zimbra installation and configuration (internal use only):

                but able to recieve emails... but guess is it should not send and recieve emails both the ways right ??

                Email is unidirectional. The ability to receive tells you nothing about the ability to send.

                1 Reply Last reply Reply Quote 0
                • N
                  nagendra @scottalanmiller
                  last edited by

                  @scottalanmiller DNS problem in Zimbra Server >??

                  1 Reply Last reply Reply Quote 0
                  • N
                    nagendra
                    last edited by

                    4fwlsx.png

                    any help on this

                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      Those DNS responses are quite different. Is one coming back from the DNS servers publicly and one from the local DNS?

                      1 Reply Last reply Reply Quote 0
                      • N
                        nagendra
                        last edited by

                        yes from yourmail.studio is correct but from yourmail.com is pointing to our AD

                        1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          And the info that it is returning is the correct name of the email server?

                          1 Reply Last reply Reply Quote 0
                          • N
                            nagendra
                            last edited by

                            no its not correct

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @nagendra
                              last edited by

                              @nagendra said in Zimbra installation and configuration (internal use only):

                              no its not correct

                              Then you need to go into your AD DNS server and change it so that it is correct.

                              1 Reply Last reply Reply Quote 0
                              • N
                                nagendra
                                last edited by

                                @scottalanmiller said in Zimbra installation and configuration (internal use only):

                                hange it so that it is correct.

                                in AD DNS everything is correct

                                scottalanmillerS 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @nagendra
                                  last edited by

                                  @nagendra said in Zimbra installation and configuration (internal use only):

                                  @scottalanmiller said in Zimbra installation and configuration (internal use only):

                                  hange it so that it is correct.

                                  in AD DNS everything is correct

                                  So DNS lookups are correct now?

                                  1 Reply Last reply Reply Quote 0
                                  • N
                                    nagendra
                                    last edited by

                                    yes but still when i run this command
                                    host -t MX -v yourmail.com

                                    am getting this message

                                    [admin@mail ~]$ host -t MX -v yourmail.com
                                    Trying "yourmail.com"
                                    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 42574
                                    ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0

                                    ;; QUESTION SECTION:
                                    ;yourmail.com. IN MX

                                    ;; AUTHORITY SECTION:
                                    yourmail.com. 2048 IN SOA DC-ad.XXX.local. hostmaster.xxx.local. 23 900 600 86400 3600

                                    Received 102 bytes from 127.0.0.1#53 in 0 ms
                                    [admin@mail ~]$

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller
                                      last edited by

                                      There are only so many possibilities..... if you get the wrong answer from DNS, then DNS is wrong. DNS needs to be corrected. Either you need to look to the right server for resolution, or you need to change what is in that DNS.

                                      1 Reply Last reply Reply Quote 0
                                      • N
                                        nagendra
                                        last edited by

                                        After changing the DNS its working now.. am able to receive emails

                                        1 Reply Last reply Reply Quote 1
                                        • scottalanmillerS
                                          scottalanmiller
                                          last edited by

                                          Awesome

                                          1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller
                                            last edited by

                                            Forked the new question to its own question.

                                            1 Reply Last reply Reply Quote 0
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