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    Unifi AP refusing to upgrade

    Scheduled Pinned Locked Moved IT Discussion
    upgradeubiquitiuapunifiunifi controllerfirmware
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    • JaredBuschJ
      JaredBusch @syko24
      last edited by

      @syko24 said in Unifi AP refusing to upgrade:

      I know this doesn't explain why the access point is having the issue but you can try updating the ap through ssh just to get it upgraded.

      https://help.ubnt.com/hc/en-us/articles/204910064-UniFi-Changing-the-Firmware-of-a-UniFi-Device#steps

      When I say defaulted, I used SSH to log in and default the unit. I have never had one fail to upgrade like this before. It is multiple sites too. One at this one, 1 at another, and 1 at a third.

      BRRABillB 1 Reply Last reply Reply Quote 0
      • BRRABillB
        BRRABill @JaredBusch
        last edited by

        @JaredBusch said in Unifi AP refusing to upgrade:

        @syko24 said in Unifi AP refusing to upgrade:

        I know this doesn't explain why the access point is having the issue but you can try updating the ap through ssh just to get it upgraded.

        https://help.ubnt.com/hc/en-us/articles/204910064-UniFi-Changing-the-Firmware-of-a-UniFi-Device#steps

        When I say defaulted, I used SSH to log in and default the unit. I have never had one fail to upgrade like this before. It is multiple sites too. One at this one, 1 at another, and 1 at a third.

        Did you try upgrading the firmware via SSH?

        JaredBuschJ 1 Reply Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch @BRRABill
          last edited by

          @BRRABill said in Unifi AP refusing to upgrade:

          @JaredBusch said in Unifi AP refusing to upgrade:

          @syko24 said in Unifi AP refusing to upgrade:

          I know this doesn't explain why the access point is having the issue but you can try updating the ap through ssh just to get it upgraded.

          https://help.ubnt.com/hc/en-us/articles/204910064-UniFi-Changing-the-Firmware-of-a-UniFi-Device#steps

          When I say defaulted, I used SSH to log in and default the unit. I have never had one fail to upgrade like this before. It is multiple sites too. One at this one, 1 at another, and 1 at a third.

          Did you try upgrading the firmware via SSH?

          I seriously just answered that question with the post you quoted. FFS.

          BRRABillB 1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch
            last edited by

            Anyway. There are new features in the Unifi Controller that I have never needed to use since they were added. going to try those before I break down to SSH.

            SSH is a pain int he ass because I have to go to the settings for each site and get the device management password.

            0_1485814122144_upload-3375abc8-b74a-46aa-973a-c507b3bee1e8

            1 Reply Last reply Reply Quote 0
            • JaredBuschJ
              JaredBusch
              last edited by JaredBusch

              So just told it to do a custom upgrade.

              I used the URL from the UBNT download site.

              Normally the devices get their firmware from your controller instance.

              0_1485814282960_upload-eea90110-5e8f-4f43-811c-a2f683eb2644
              0_1485814401805_upload-77dcc2a8-7fcd-4717-a872-0be35b05a5e5

              JaredBuschJ 1 Reply Last reply Reply Quote 0
              • BRRABillB
                BRRABill @JaredBusch
                last edited by

                @JaredBusch said in Unifi AP refusing to upgrade:

                @BRRABill said in Unifi AP refusing to upgrade:

                @JaredBusch said in Unifi AP refusing to upgrade:

                @syko24 said in Unifi AP refusing to upgrade:

                I know this doesn't explain why the access point is having the issue but you can try updating the ap through ssh just to get it upgraded.

                https://help.ubnt.com/hc/en-us/articles/204910064-UniFi-Changing-the-Firmware-of-a-UniFi-Device#steps

                When I say defaulted, I used SSH to log in and default the unit. I have never had one fail to upgrade like this before. It is multiple sites too. One at this one, 1 at another, and 1 at a third.

                Did you try upgrading the firmware via SSH?

                I seriously just answered that question with the post you quoted. FFS.

                You said you RESET it, not upgraded the firmware.

                JaredBuschJ 1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch @BRRABill
                  last edited by

                  @BRRABill said in Unifi AP refusing to upgrade:

                  @JaredBusch said in Unifi AP refusing to upgrade:

                  @BRRABill said in Unifi AP refusing to upgrade:

                  @JaredBusch said in Unifi AP refusing to upgrade:

                  @syko24 said in Unifi AP refusing to upgrade:

                  I know this doesn't explain why the access point is having the issue but you can try updating the ap through ssh just to get it upgraded.

                  https://help.ubnt.com/hc/en-us/articles/204910064-UniFi-Changing-the-Firmware-of-a-UniFi-Device#steps

                  When I say defaulted, I used SSH to log in and default the unit. I have never had one fail to upgrade like this before. It is multiple sites too. One at this one, 1 at another, and 1 at a third.

                  Did you try upgrading the firmware via SSH?

                  I seriously just answered that question with the post you quoted. FFS.

                  You said you RESET it, not upgraded the firmware.

                  Yes, I know I said that. But that was still my answer to the question. Because he asked the same thing.

                  BRRABillB 1 Reply Last reply Reply Quote 0
                  • BRRABillB
                    BRRABill @JaredBusch
                    last edited by

                    @JaredBusch said in Unifi AP refusing to upgrade:

                    @BRRABill said in Unifi AP refusing to upgrade:

                    @JaredBusch said in Unifi AP refusing to upgrade:

                    @BRRABill said in Unifi AP refusing to upgrade:

                    @JaredBusch said in Unifi AP refusing to upgrade:

                    @syko24 said in Unifi AP refusing to upgrade:

                    I know this doesn't explain why the access point is having the issue but you can try updating the ap through ssh just to get it upgraded.

                    https://help.ubnt.com/hc/en-us/articles/204910064-UniFi-Changing-the-Firmware-of-a-UniFi-Device#steps

                    When I say defaulted, I used SSH to log in and default the unit. I have never had one fail to upgrade like this before. It is multiple sites too. One at this one, 1 at another, and 1 at a third.

                    Did you try upgrading the firmware via SSH?

                    I seriously just answered that question with the post you quoted. FFS.

                    You said you RESET it, not upgraded the firmware.

                    Yes, I know I said that. But that was still my answer to the question. Because he asked the same thing.

                    Ah, I see your point.

                    1 Reply Last reply Reply Quote 0
                    • JaredBuschJ
                      JaredBusch @JaredBusch
                      last edited by

                      @JaredBusch said in Unifi AP refusing to upgrade:

                      So just told it to do a custom upgrade.

                      Well that failed as well. So much for improved GUI tools.

                      So, F. Off to do an SSH upgrade on one to see if that resolves it.

                      scottalanmillerS 1 Reply Last reply Reply Quote 1
                      • JaredBuschJ
                        JaredBusch
                        last edited by

                        Nope. still no dice.

                        0_1485815455734_upload-e5cf6c2d-ae0a-4ccd-888b-d1b6b0746693

                        travisdh1T 1 Reply Last reply Reply Quote 0
                        • travisdh1T
                          travisdh1 @JaredBusch
                          last edited by

                          @JaredBusch said in Unifi AP refusing to upgrade:

                          Nope. still no dice.

                          0_1485815455734_upload-e5cf6c2d-ae0a-4ccd-888b-d1b6b0746693

                          Well, ****.

                          1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @JaredBusch
                            last edited by

                            @JaredBusch said in Unifi AP refusing to upgrade:

                            So, F. Off to do an SSH upgrade on one to see if that resolves it.

                            Errors on update?

                            JaredBuschJ 1 Reply Last reply Reply Quote 0
                            • JaredBuschJ
                              JaredBusch @scottalanmiller
                              last edited by

                              @scottalanmiller said in Unifi AP refusing to upgrade:

                              @JaredBusch said in Unifi AP refusing to upgrade:

                              So, F. Off to do an SSH upgrade on one to see if that resolves it.

                              Errors on update?

                              Not before the unit rebooted.

                              issued the updated command, used the public URL from UBNT, it downloaded then said waiting for update then rebooted.
                              Normal SSH update screens.

                              Next thing to try will be to forget it from the controller, then SSH in and do a full script reset, then see what happens.

                              1 Reply Last reply Reply Quote 0
                              • JaredBuschJ
                                JaredBusch
                                last edited by

                                Ok, unit forgotten in the controller.
                                Ran syswrapper.sh restore-default from SSH.

                                Now doing the upgrade prior to adoption.

                                0_1485816652976_upload-b8594e7e-dfcc-4efb-996b-de2c3eedf34d

                                1 Reply Last reply Reply Quote 0
                                • JaredBuschJ
                                  JaredBusch
                                  last edited by gjacobse

                                  Upgrade successful.

                                  0_1485816773588_upload-7f679951-d493-4608-9121-ccd67a06dbff

                                  Annoyed as f***.

                                  1 Reply Last reply Reply Quote 1
                                  • scottalanmillerS
                                    scottalanmiller
                                    last edited by

                                    Woot, at least it worked.

                                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                                    • JaredBuschJ
                                      JaredBusch @scottalanmiller
                                      last edited by

                                      @scottalanmiller said in Unifi AP refusing to upgrade:

                                      Woot, at least it worked.

                                      But manual. I have 4 more like this spread across more sites.

                                      1 Reply Last reply Reply Quote 0
                                      • JaredBuschJ
                                        JaredBusch
                                        last edited by

                                        Just did another one and skipped the syswrapper.sh restore-default step.

                                        1. Forget AP from controller
                                        2. Wait for it to reboot
                                        3. Connect via SSH using ubnt/ubnt
                                        4. Upgrade the firmware
                                          • For an original UAP upgrade http://dl.ubnt.com/unifi/firmware/BZ2/3.7.37.6065/BZ.ar7240.v3.7.37.6065.170118.0908.bin
                                        5. Wait for it to reboot after upgrading
                                        6. Adopt it again in the controller.
                                        7. Wait for it to provision itself and reboot.
                                        1 Reply Last reply Reply Quote 0
                                        • JaredBuschJ
                                          JaredBusch
                                          last edited by JaredBusch

                                          No new firmware listed on download.ubunt.com, but after I updated to Ubuntu 16.10 on the system, there was an update to the UniFi controller available that was not there immediately before the upgrade to 16.10.

                                          All of the access points except one upgraded.

                                          This is a different UAP than last time. This time I tried things in the controller first and it worked.

                                          1. Forget AP from controller
                                          2. Wait for it to reboot
                                          3. Adopt it again in the controller to the Default site.
                                          4. Wait for it to reboot
                                          5. Upgrade the firmware
                                          6. Wait for it to reboot
                                          7. Move it to the site you want it in.
                                          8. Wait for it to provision itself.
                                          1 Reply Last reply Reply Quote 1
                                          • DustinB3403D
                                            DustinB3403
                                            last edited by DustinB3403

                                            Speaking on a controller I need to build a Ubuntu VM to run my controller, just to get the wireless setup I used a Windows system.

                                            I know I know. . . I had to rebuild my lab so it was a bottom priority. Now that my lab is up and running I can get this done.

                                            1 Reply Last reply Reply Quote 1
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