Call cost research
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I am doing a little research for a project and I was wanting to collect some real world numbers from some people.
Legacy Calling
- How much does your trunk cost you?
- If you have POTS, each line is a trunk.
- If you have a PRI, the entire PRI is your trunk.
- How much do your calls cost?
- Example: You have 5000 minutes of long distance for $50
- After that 5000 you pay $0.03 per minute
VoIP Calling
- Hosted per device plan
- How much per device?
- Is calling unlimited?
- If not, how much per minute?
- How many concurrent calls?
- In house or hosted PBX
- How much per minute for calling?
- How many concurrent calls?
- How much does your trunk cost you?
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@JaredBusch Here's my current pricing:
http://www.vitelity.com/services_voip/In my area, Spectrum (formerly Time Warner) offers digital lines with a POTS hand off for $29.99 each with unlimited calling if you have their internet.
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@Mike-Davis said in Call cost research:
In my area, Spectrum (formerly Time Warner) offers digital lines with a POTS hand off for $29.99 each with unlimited calling if you have their internet.
That is a single line phone. I know of no business getting that deal for multiple lines. Maybe there are now. that would be a sweet deal.
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Before taxes, my single POTS lines cost like $26/month Taxes can add as much as $10 per line.
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@Dashrender said in Call cost research:
Before taxes, my single POTS lines cost like $26/month Taxes can add as much as $10 per line.
What is long distance like on those? or is that bundled with your other services?
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We have a hosted voip it is about 600/month for 40 users, works with softphones and no call limits. Even works for our Sales guys in Europe and Pakistan. A bit too much i suppose, but i didnt set it up and mgmt is happy we arent paying for 50 POTS any more, because that was thousands a month.
We also still unfortunately have 3 pots lines from C-Link at a cost of 300/month or so. We need these to dial in to some old equipment our customers still need support on. I think the cost/month/line includes unlimited long distance calling.
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@JaredBusch said in Call cost research:
That is a single line phone. I know of no business getting that deal for multiple lines. Maybe there are now. that would be a sweet deal.
I just had them quote a customer this rate for 4 lines. Unlimited calls in the US.
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@Mike-Davis said in Call cost research:
@JaredBusch said in Call cost research:
That is a single line phone. I know of no business getting that deal for multiple lines. Maybe there are now. that would be a sweet deal.
I just had them quote a customer this rate for 4 lines. Unlimited calls in the US.
Any fine print on the unlimited? Because I have clients on Charter Voice (Spectrum) and they are not getting these rates, nor was anything close to this offered.
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One thing you may want to add to your research is length of contract / if there is any kind of contract requirement at all. For POTS lines, there is often a contract term. It's similar with PRI (normally years on that one). There's no doubt a contract can come into play with SIP trunks or hosted VOIP, but as you know, many providers are strictly month-to-month. That contract length and potential termination fees play into the overall cost in my opinion.
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@JaredBusch I went back over it and the fine print and that pricing is for customers that are not current customers or are adding services. This is month to month pricing.
