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    panic button for IP phone

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    elastix freepbx pbx panicbutton
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    • scottalanmillerS
      scottalanmiller @Mike Davis
      last edited by

      @Mike-Davis said in panic button for IP phone:

      @scottalanmiller said in panic button for IP phone:

      That's just a ring group with a direct dial button assigned. Nothing weird at all.

      Is there a way to have it ring different than a normal call coming in to the ring group?

      Sure, just set a different ring for that number.

      1 Reply Last reply Reply Quote 0
      • DustinB3403D
        DustinB3403
        last edited by

        So from this topic here you might be able to add one of these to dial the ring group.

        Not sure how exactly... still investigating. This would remove the ring-back, and possible still call the group or send a message.

        So might be worth a look...

        1 Reply Last reply Reply Quote 1
        • DustinB3403D
          DustinB3403
          last edited by

          Ah... I see what these devices can do, they can send an SMS message among other business integrations.

          So just hide it under a desk or somewhere not so obvious and you'd have a "panic" button.

          "HTTP(S), REST API, IFTTT, Zapier, email, SMS, social media, green (positive result), red (negative result) and more."

          1 Reply Last reply Reply Quote 1
          • JaredBuschJ
            JaredBusch @scottalanmiller
            last edited by JaredBusch

            @scottalanmiller said in panic button for IP phone:

            That's just a ring group with a direct dial button assigned. Nothing weird at all.

            Very much NOT this. This would be immediately known to everyone in the room as the phone would begin ringing. Said person causing the uncomfortableness would then know something has happened and could turn violent or some or suicidal or who knows.

            This type of situation requires a SILENT event to happen in the room.

            With FreePBX and a Yealink phone I would build a button to use use the API in Asterisk.

            I have never been tasked to set this up so it is untested by me.

            1. make sure you can do a dial via URL on your PBX
              • Here is an old Elastix example: http://striker24x7.blogspot.com/2012/08/click-to-dial-or-php-api-to-dial-from.html
            2. setup an XML XML Brower with a click to dial as the target
              • Yealink Instructions: http://yealink.com/Upload/T4X/GA/Yealink_SIP-T4X_IP_Phones_XML_Browser_Developer's_Guide_V71_150.pdf
            scottalanmillerS 2 Replies Last reply Reply Quote 1
            • scottalanmillerS
              scottalanmiller @JaredBusch
              last edited by

              @JaredBusch said in panic button for IP phone:

              @scottalanmiller said in panic button for IP phone:

              That's just a ring group with a direct dial button assigned. Nothing weird at all.

              Very much NOT this. This would be immediately known to everyone in the room as the phone would begin ringing. Said person causing the uncomfortableness would then know something has happened and could turn violent or some or suicidal or who knows.

              I'm not saying it is a good idea, but his request was for a bunch of phones to start ringing.

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @JaredBusch
                last edited by

                @JaredBusch said in panic button for IP phone:

                This type of situation requires a SILENT event to happen in the room.

                Might be some distance away, wouldn't necessarily be audible in the patient room.

                JaredBuschJ 1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch @scottalanmiller
                  last edited by

                  @scottalanmiller said in panic button for IP phone:

                  @JaredBusch said in panic button for IP phone:

                  This type of situation requires a SILENT event to happen in the room.

                  Might be some distance away, wouldn't necessarily be audible in the patient room.

                  No. When you push a speed dial on your phone , you immediately hear ringing locally on the speaker phone.

                  scottalanmillerS 1 Reply Last reply Reply Quote 1
                  • scottalanmillerS
                    scottalanmiller @JaredBusch
                    last edited by

                    @JaredBusch said in panic button for IP phone:

                    @scottalanmiller said in panic button for IP phone:

                    @JaredBusch said in panic button for IP phone:

                    This type of situation requires a SILENT event to happen in the room.

                    Might be some distance away, wouldn't necessarily be audible in the patient room.

                    No. When you push a speed dial on your phone , you immediately hear ringing locally on the speaker phone.

                    OH! Yeah, that's a problem.

                    1 Reply Last reply Reply Quote 0
                    • KellyK
                      Kelly
                      last edited by

                      ARDUINO ALL THE THINGS!!!!

                      http://www.instructables.com/id/Desk-Panic-Button/?ALLSTEPS

                      Mike DavisM 1 Reply Last reply Reply Quote 0
                      • Mike DavisM
                        Mike Davis @Kelly
                        last edited by

                        @Kelly said in panic button for IP phone:

                        ARDUINO ALL THE THINGS!!!!

                        http://www.instructables.com/id/Desk-Panic-Button/?ALLSTEPS

                        That's a cool project, but not really practical for this job.

                        1 Reply Last reply Reply Quote 0
                        • Mike DavisM
                          Mike Davis
                          last edited by

                          Nortel has a feature they call "voicecall" where when you press voicecall and then dial an extension, it calls the other extension, beeps once, and immediately puts their phone on speaker phone. If a feature like this were available, that would work because the person on the other end of the line would immediately be able to hear what is going on in the room.

                          As for the beep, I have heard rumors that the beep can be disabled. I have heard that car dealers disable the beep. Then when they leave you in their office to "talk to their manager" they go to the manager's office and then voicecall their phone. voila - they can now hear your conversation and if you were to search for a bug, you wouldn't find it because it's right in front of you.

                          DustinB3403D DashrenderD 2 Replies Last reply Reply Quote 0
                          • DustinB3403D
                            DustinB3403 @Mike Davis
                            last edited by DustinB3403

                            @Mike-Davis said in panic button for IP phone:

                            Nortel has a feature they call "voicecall" where when you press voicecall and then dial an extension, it calls the other extension, beeps once, and immediately puts their phone on speaker phone. If a feature like this were available, that would work because the person on the other end of the line would immediately be able to hear what is going on in the room.

                            As for the beep, I have heard rumors that the beep can be disabled. I have heard that car dealers disable the beep. Then when they leave you in their office to "talk to their manager" they go to the manager's office and then voicecall their phone. voila - they can now hear your conversation and if you were to search for a bug, you wouldn't find it because it's right in front of you.

                            And this is illegal ("everywhere") this is the 1 party consent laws that have been discussed over and over.

                            scottalanmillerS Mike DavisM 2 Replies Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @DustinB3403
                              last edited by

                              @DustinB3403 said in panic button for IP phone:

                              @Mike-Davis said in panic button for IP phone:

                              Nortel has a feature they call "voicecall" where when you press voicecall and then dial an extension, it calls the other extension, beeps once, and immediately puts their phone on speaker phone. If a feature like this were available, that would work because the person on the other end of the line would immediately be able to hear what is going on in the room.

                              As for the beep, I have heard rumors that the beep can be disabled. I have heard that car dealers disable the beep. Then when they leave you in their office to "talk to their manager" they go to the manager's office and then voicecall their phone. voila - they can now hear your conversation and if you were to search for a bug, you wouldn't find it because it's right in front of you.

                              And this is illegal ("everywhere") this is the 1 party consent laws that have been discussed over and over.

                              That's for recording, not speaker phones.

                              DustinB3403D 1 Reply Last reply Reply Quote 1
                              • DustinB3403D
                                DustinB3403 @scottalanmiller
                                last edited by

                                @scottalanmiller said in panic button for IP phone:

                                @DustinB3403 said in panic button for IP phone:

                                @Mike-Davis said in panic button for IP phone:

                                Nortel has a feature they call "voicecall" where when you press voicecall and then dial an extension, it calls the other extension, beeps once, and immediately puts their phone on speaker phone. If a feature like this were available, that would work because the person on the other end of the line would immediately be able to hear what is going on in the room.

                                As for the beep, I have heard rumors that the beep can be disabled. I have heard that car dealers disable the beep. Then when they leave you in their office to "talk to their manager" they go to the manager's office and then voicecall their phone. voila - they can now hear your conversation and if you were to search for a bug, you wouldn't find it because it's right in front of you.

                                And this is illegal ("everywhere") this is the 1 party consent laws that have been discussed over and over.

                                That's for recording, not speaker phones.

                                Consent laws still apply (invasion of privary)

                                DashrenderD scottalanmillerS 2 Replies Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender @DustinB3403
                                  last edited by

                                  @DustinB3403 said in panic button for IP phone:

                                  @scottalanmiller said in panic button for IP phone:

                                  @DustinB3403 said in panic button for IP phone:

                                  @Mike-Davis said in panic button for IP phone:

                                  Nortel has a feature they call "voicecall" where when you press voicecall and then dial an extension, it calls the other extension, beeps once, and immediately puts their phone on speaker phone. If a feature like this were available, that would work because the person on the other end of the line would immediately be able to hear what is going on in the room.

                                  As for the beep, I have heard rumors that the beep can be disabled. I have heard that car dealers disable the beep. Then when they leave you in their office to "talk to their manager" they go to the manager's office and then voicecall their phone. voila - they can now hear your conversation and if you were to search for a bug, you wouldn't find it because it's right in front of you.

                                  And this is illegal ("everywhere") this is the 1 party consent laws that have been discussed over and over.

                                  That's for recording, not speaker phones.

                                  Consent laws still apply (invasion of privary)

                                  Not sure they do...

                                  1 Reply Last reply Reply Quote 0
                                  • DashrenderD
                                    Dashrender @Mike Davis
                                    last edited by

                                    @Mike-Davis said in panic button for IP phone:

                                    Nortel has a feature they call "voicecall" where when you press voicecall and then dial an extension, it calls the other extension, beeps once, and immediately puts their phone on speaker phone. If a feature like this were available, that would work because the person on the other end of the line would immediately be able to hear what is going on in the room.

                                    As for the beep, I have heard rumors that the beep can be disabled. I have heard that car dealers disable the beep. Then when they leave you in their office to "talk to their manager" they go to the manager's office and then voicecall their phone. voila - they can now hear your conversation and if you were to search for a bug, you wouldn't find it because it's right in front of you.

                                    Mitel has something like this, but different.

                                    You can have extensions set to auto answer - if you call it from anywhere internal, it just autoanswers. I think they do have a dial code to allow auto answer as well.

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @DustinB3403
                                      last edited by

                                      @DustinB3403 said in panic button for IP phone:

                                      @scottalanmiller said in panic button for IP phone:

                                      @DustinB3403 said in panic button for IP phone:

                                      @Mike-Davis said in panic button for IP phone:

                                      Nortel has a feature they call "voicecall" where when you press voicecall and then dial an extension, it calls the other extension, beeps once, and immediately puts their phone on speaker phone. If a feature like this were available, that would work because the person on the other end of the line would immediately be able to hear what is going on in the room.

                                      As for the beep, I have heard rumors that the beep can be disabled. I have heard that car dealers disable the beep. Then when they leave you in their office to "talk to their manager" they go to the manager's office and then voicecall their phone. voila - they can now hear your conversation and if you were to search for a bug, you wouldn't find it because it's right in front of you.

                                      And this is illegal ("everywhere") this is the 1 party consent laws that have been discussed over and over.

                                      That's for recording, not speaker phones.

                                      Consent laws still apply (invasion of privary)

                                      I've not seen one that applies. Not aware of any. That means very little, but nothing we've been discussing relates at all. Recording and listening are totally different under the law. The listener is a full on member of the conversation and the consent is from any of several parties. Consent doesn't apply and the laws we discussed don't apply. Only notification applies and notification was only in the context of recording.

                                      1 Reply Last reply Reply Quote 0
                                      • Mike DavisM
                                        Mike Davis @DustinB3403
                                        last edited by

                                        In this case, if the PBX had a similar feature implemented the way Nortel does it (with the beep) I think that would still be an option to consider.

                                        At the end of the day, I'm going to be sitting across from a few people that run the office and I'd like to give them a few options for a system that we can do with our phone system that their current system can't do.

                                        1 Reply Last reply Reply Quote 1
                                        • DashrenderD
                                          Dashrender
                                          last edited by

                                          What system are you pitching? Doesn't that system have a list of features?

                                          Looking at the Mitel manual, there are dozens if not 100+ feature codes.
                                          what's worse though - explaining the difference between ACD vs huntgroups and how they could be used.

                                          Mike DavisM 1 Reply Last reply Reply Quote 1
                                          • Mike DavisM
                                            Mike Davis @Dashrender
                                            last edited by

                                            @Dashrender I'd be pitching what ever kind of PBX @Mike-Ralston wants to build and support and what ever kind of phones would work well for them.

                                            The nortel system they are on is going end of life and I feel like the support costs would be lower going to a IP based PBX.

                                            DashrenderD scottalanmillerS 2 Replies Last reply Reply Quote 0
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