Unsolved Windows 10 boot errors with new PC
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My sister bought a new PC, and the first time she turned it on she got boot errors. It didn't come with a recovery disk. It just keeps cycling between the screens below. She is not computer savvy so this is going to be a somewhat challenging fix from afar.
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\boot\bcd\ is the Boot Configuration Data store.
Here is a link to a guide on rebuilding it: https://www.lifewire.com/how-to-rebuild-the-bcd-in-windows-2624508
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Can we get to the Advanced Startup Options screen? In theory this comes up after two or more failed boot up attempts, although it sounds like that is not happening. It should look like this:
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If this does not come up on its own, I think you can only get to that screen when you have the Windows 10 media disc.
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That screen does not come up, it just keeps cycling between the screenshots I posted.
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@Dominica said in Windows 10 boot errors with new PC:
That screen does not come up, it just keeps cycling between the screenshots I posted.
Maybe someone that she knows has a Windows PC and either has a Windows 10 recovery disc and/or can make a DVD or USB for her?
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Once you can get to a command prompt from the advanced recovery console, you run this command:
bootrec /rebuildbcd -
We are currently working on having a friend of her daughter make a recovery drive and a system repair disk so she has both options.
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Any windows PC can be used to make a Windows installer disk.
Did the owner get it online? if they bought it a store just return it and get another. Sounds like it might have a bad disk.
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@Dashrender She bought it online and it's the major Christmas present, so first we are gonna try repairing the disk while she waits for the company to get back to her.
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If you have access to Spinrite, I'd run that.
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@Dashrender said in Windows 10 boot errors with new PC:
If you have access to Spinrite, I'd run that.
anything similar that's free?
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@Dominica said in Windows 10 boot errors with new PC:
@Dashrender said in Windows 10 boot errors with new PC:
If you have access to Spinrite, I'd run that.
anything similar that's free?
Not that I'm aware of. Since you're rebuilding from scratch a DBAN might get the drive to wake up enough to make bad sectors bad... Then install Windows.
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Solved this by getting a bootable USB installer and just installing fresh. All working now.
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@scottalanmiller said in Windows 10 boot errors with new PC:
Solved this by getting a bootable USB installer and just installing fresh. All working now.
Good to hear that it was a 'simple' inexpensive fix.
One of the first things I plan to do with my new laptop tomorrow is to build the USB image, and then nuke it. This will eliminate all the bloat-ware from Dell.
I've already been building the Chocolatey.org installer to use on it.
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@gjacobse said in Windows 10 boot errors with new PC:
@scottalanmiller said in Windows 10 boot errors with new PC:
Solved this by getting a bootable USB installer and just installing fresh. All working now.
Good to hear that it was a 'simple' inexpensive fix.
One of the first things I plan to do with my new laptop tomorrow is to build the USB image, and then nuke it. This will eliminate all the bloat-ware from Dell.
I've already been building the Chocolatey.org installer to use on it.
building the chocolately installer?
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@Dashrender said in Windows 10 boot errors with new PC:
@gjacobse said in Windows 10 boot errors with new PC:
@scottalanmiller said in Windows 10 boot errors with new PC:
Solved this by getting a bootable USB installer and just installing fresh. All working now.
Good to hear that it was a 'simple' inexpensive fix.
One of the first things I plan to do with my new laptop tomorrow is to build the USB image, and then nuke it. This will eliminate all the bloat-ware from Dell.
I've already been building the Chocolatey.org installer to use on it.
building the chocolately installer?
boils down to a batch file with all the programs I will install, via Chocolatey. Comes to about 12 applications thus far.
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aww please share the list. but start a new thread - Gene's new laptop thread.
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