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    SIP registrations failing for 2 phones

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    freepbx
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    • scottalanmillerS
      scottalanmiller
      last edited by

      Check for UDP throttling, that can wreak havoc with devices on lower end routers.

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        Make sure that they have STUN set up properly.

        1 Reply Last reply Reply Quote 0
        • AdamFA
          AdamF
          last edited by

          There is no separate firewall/router. It's all built into the Comcast modem. Going through every setting on the modem, there is no SIP alg, UDP throttling etc. And it's only happening on 2 of the phones.

          I've never had to setup STUN at all for remote connections. (Grandstream GXP2170s) What would you suggest?

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @AdamF
            last edited by

            @fuznutz04 said in SIP registrations failing for 2 phones:

            I've never had to setup STUN at all for remote connections. (Grandstream GXP2170s) What would you suggest?

            You should always have STUN, even when not totally needed. Without it, you can have things break unpredictably.

            JaredBuschJ 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller
              last edited by

              Here is a list of STUN servers to try.

              http://www.tek-tips.com/faqs.cfm?fid=7542

              JaredBuschJ 1 Reply Last reply Reply Quote 1
              • JaredBuschJ
                JaredBusch @scottalanmiller
                last edited by JaredBusch

                @scottalanmiller said in SIP registrations failing for 2 phones:

                @fuznutz04 said in SIP registrations failing for 2 phones:

                I've never had to setup STUN at all for remote connections. (Grandstream GXP2170s) What would you suggest?

                You should always have STUN, even when not totally needed. Without it, you can have things break unpredictably.

                I do not use STUN with the new FreePBX and the responsive firewall. Never have issues yet. If I did, I would go back to using a STUN server.

                Edit: Then again, I do not use crappy ISP provided routers anywhere either.

                1 Reply Last reply Reply Quote 1
                • JaredBuschJ
                  JaredBusch @scottalanmiller
                  last edited by JaredBusch

                  @scottalanmiller said in SIP registrations failing for 2 phones:

                  Here is a list of STUN servers to try.

                  http://www.tek-tips.com/faqs.cfm?fid=7542

                  That list is ancient.

                  When I need a STUN server, I use stun.stunprotocol.org from stunprotocol.org

                  scottalanmillerS 1 Reply Last reply Reply Quote 2
                  • AdamFA
                    AdamF
                    last edited by

                    I didn't install the network, just setting up some new phones. But the more I poke around, the more I am starting to believe that putting the comcast modem in "bridge mode" and getting a new router/firewall in here might solve the problem.

                    scottalanmillerS 1 Reply Last reply Reply Quote 1
                    • scottalanmillerS
                      scottalanmiller @JaredBusch
                      last edited by

                      @JaredBusch said in SIP registrations failing for 2 phones:

                      @scottalanmiller said in SIP registrations failing for 2 phones:

                      Here is a list of STUN servers to try.

                      http://www.tek-tips.com/faqs.cfm?fid=7542

                      That list is ancient.

                      When I need a STUN server, I use stun.stunprotocol.org from stunprotocol.org

                      That would be worth making a thread just to say which one to use.

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @AdamF
                        last edited by

                        @fuznutz04 said in SIP registrations failing for 2 phones:

                        I didn't install the network, just setting up some new phones. But the more I poke around, the more I am starting to believe that putting the comcast modem in "bridge mode" and getting a new router/firewall in here might solve the problem.

                        Good idea regardless.

                        1 Reply Last reply Reply Quote 0
                        • AdamFA
                          AdamF
                          last edited by

                          Brought back the 2 non-working phones to my office, plugged them in, watched the Asterisk console, and haven't had a single "unregister" in an hour. Looks like that Comcast modem/router just sucks. Time for an ERL.

                          StrongBadS 1 Reply Last reply Reply Quote 2
                          • StrongBadS
                            StrongBad @AdamF
                            last edited by

                            @fuznutz04 said in SIP registrations failing for 2 phones:

                            Brought back the 2 non-working phones to my office, plugged them in, watched the Asterisk console, and haven't had a single "unregister" in an hour. Looks like that Comcast modem/router just sucks. Time for an ERL.

                            If you end up with an ERL out of it, that's a huge win 🙂

                            AdamFA 1 Reply Last reply Reply Quote 2
                            • AdamFA
                              AdamF @StrongBad
                              last edited by

                              @StrongBad Yep, I've put those in at numerous businesses, and they work great with remote PBXs. Actually, I haven't found anything that they are NOT good at yet for SMBs.

                              StrongBadS 1 Reply Last reply Reply Quote 3
                              • scottalanmillerS
                                scottalanmiller
                                last edited by

                                ERLs really are amazing. We are so happy with all of ours.

                                1 Reply Last reply Reply Quote 1
                                • StrongBadS
                                  StrongBad @AdamF
                                  last edited by

                                  @fuznutz04 said in SIP registrations failing for 2 phones:

                                  @StrongBad Yep, I've put those in at numerous businesses, and they work great with remote PBXs. Actually, I haven't found anything that they are NOT good at yet for SMBs.

                                  They've always worked great for me, too.

                                  1 Reply Last reply Reply Quote 1
                                  • dafyreD
                                    dafyre
                                    last edited by

                                    I'm planning to get on the ERX bandwagon soon-ish.

                                    scottalanmillerS AdamFA 2 Replies Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @dafyre
                                      last edited by

                                      @dafyre said in SIP registrations failing for 2 phones:

                                      I'm planning to get on the ERX bandwagon soon-ish.

                                      ERX is very small. Most of us use ERL in business, ERX for home. I want the ERPro because it is rackmount when possible.

                                      1 Reply Last reply Reply Quote 1
                                      • AdamFA
                                        AdamF @dafyre
                                        last edited by

                                        @dafyre What Scott said... ERX at home, and ERL or greater in business. My main reason for this is the Console port access. I ran into a situation where my config was borked, and after a simple restart, my ERX didn't come back online. I had no idea where it was failing so I had to break out the paper clip and start over. If I would have used the ER Lite, I could have connected via console port and checked out what was going on.

                                        dafyreD 1 Reply Last reply Reply Quote 1
                                        • dafyreD
                                          dafyre @AdamF
                                          last edited by

                                          @fuznutz04 said in SIP registrations failing for 2 phones:

                                          @dafyre What Scott said... ERX at home, and ERL or greater in business. My main reason for this is the Console port access. I ran into a situation where my config was borked, and after a simple restart, my ERX didn't come back online. I had no idea where it was failing so I had to break out the paper clip and start over. If I would have used the ER Lite, I could have connected via console port and checked out what was going on.

                                          I like console ports, lol. Prices aren't too bad on Amazon.... Now to talk to Santa Clause.

                                          AdamFA 1 Reply Last reply Reply Quote 0
                                          • AdamFA
                                            AdamF @dafyre
                                            last edited by

                                            @dafyre Not sure where you are located, but in the US, you can buy direct from the manufacturer.

                                            dafyreD JaredBuschJ 2 Replies Last reply Reply Quote 1
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