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    Synergy - Software KVM

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    • KellyK
      Kelly
      last edited by

      I just got this again. Life changing. I'd used it before in the past, but being able to use both my Windows 10 laptop and Mac Mini with one set of keyboard and mouse makes my standing desk actually feasible.

      1 Reply Last reply Reply Quote 2
      • dafyreD
        dafyre
        last edited by

        The only problem I had with it before, and still have with it now, is that I need to lock my windows and Mac machines with a single shortcut.

        Whenever I set up a shortcut key, whatever key that I use to set it up, will no longer allow me the use of the capital version of that letter, no matter which shift key I press.

        S 1 Reply Last reply Reply Quote 0
        • dafyreD
          dafyre
          last edited by

          Synergy Sale is on for another day if you're still on the fence!

          1 Reply Last reply Reply Quote 0
          • S
            Shuey @dafyre
            last edited by

            @dafyre said in Synergy - Software KVM:

            The only problem I had with it before, and still have with it now, is that I need to lock my windows and Mac machines with a single shortcut.

            Whenever I set up a shortcut key, whatever key that I use to set it up, will no longer allow me the use of the capital version of that letter, no matter which shift key I press.

            I've never used it cross platform, but the way I do it on my Windows boxes is I always lock the screen (using a Launchy shortcut) on the client box(es) first, then I lock my server box with Win+L. If you lock the server box first, you can lose control to the client box (at least that what I've seen many times with previous versions (I still haven't updated to the latest version yet).

            1 Reply Last reply Reply Quote 0
            • thwrT
              thwr
              last edited by

              Pretty cool. Does it run on ARM? Can't find anything about supported platforms in the FAQ.

              S 1 Reply Last reply Reply Quote 0
              • S
                Shuey @thwr
                last edited by

                @thwr said in Synergy - Software KVM:

                Pretty cool. Does it run on ARM? Can't find anything about supported platforms in the FAQ.

                Here's a couple of links that may or may not help 😕
                https://github.com/symless
                https://github.com/symless/synergy-android-cyanogen
                https://learn.adafruit.com/synergy-on-raspberry-pi/intro-what-is-synergy (this one mentions that a version IS available for ARM, but may not quite be up to snuff yet)

                1 Reply Last reply Reply Quote 2
                • Deleted74295D
                  Deleted74295 Banned @Shuey
                  last edited by

                  @Shuey said in Synergy - Software KVM:

                  The Pro version now offers SSL support

                  Security should be part of the product. I know the price difference is tiny but It's never great when a company charges more for the security of their clients.

                  S 1 Reply Last reply Reply Quote 2
                  • S
                    Shuey @Deleted74295
                    last edited by

                    @Breffni-Potter said in Synergy - Software KVM:

                    @Shuey said in Synergy - Software KVM:

                    The Pro version now offers SSL support

                    Security should be part of the product. I know the price difference is tiny but It's never great when a company charges more for the security of their clients.

                    I definitely understand where you're coming from, but I think there have actually been a lot of Synergy users over the years who really haven't been concerned (or even cared at all) about the security of the data between the server and clients. The reason that they finally added support is likely because it wasn't until recently that they started to get a larger number of customers requesting it. And since they're providing a for-profit service, it's not out of the ordinary at all for them to charge extra for it (especially since some of their customers are large corporations who specifically require it, while other customers such as families or small businesses would rather pay less for a version that doesn't include anything extra that they woudn't need or care about).

                    thwrT Deleted74295D 2 Replies Last reply Reply Quote 0
                    • thwrT
                      thwr @Shuey
                      last edited by

                      @Shuey said in Synergy - Software KVM:

                      @Breffni-Potter said in Synergy - Software KVM:

                      @Shuey said in Synergy - Software KVM:

                      The Pro version now offers SSL support

                      Security should be part of the product. I know the price difference is tiny but It's never great when a company charges more for the security of their clients.

                      I definitely understand where you're coming from, but I think there have actually been a lot of Synergy users over the years who really haven't been concerned (or even cared at all) about the security of the data between the server and clients. The reason that they finally added support is likely because it wasn't until recently that they started to get a larger number of customers requesting it. And since they're providing a for-profit service, it's not out of the ordinary at all for them to charge extra for it (especially since some of their customers are large corporations who specifically require it, while other customers such as families or small businesses would rather pay less for a version that doesn't include anything extra that they woudn't need or care about).

                      We are talking about a product that sends mouse movements and keystrokes over the wire. Even if the traffic is abstracted by some API, that could easily be read because the underlying product is open source. So what happens when you enter a password on a "remote" machine?

                      I'm with @Breffni-Potter here, strong transport level encryption should be a basic feature for such a sensible product. I would happily pay for other features, maybe connecting more than two or three machines or an increased feature set (clipboard transfer etc.). At least they do suggest using SSH port forwarding in their FAQ: https://github.com/symless/synergy/wiki/User-FAQ#What_securityencryption_does_synergy_provide

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                      • Deleted74295D
                        Deleted74295 Banned @Shuey
                        last edited by

                        @Shuey said in Synergy - Software KVM:

                        @Breffni-Potter said in Synergy - Software KVM:

                        @Shuey said in Synergy - Software KVM:

                        The Pro version now offers SSL support

                        Security should be part of the product. I know the price difference is tiny but It's never great when a company charges more for the security of their clients.

                        I definitely understand where you're coming from, but I think there have actually been a lot of Synergy users over the years who really haven't been concerned...And since they're providing a for-profit service, it's not out of the ordinary at all for them to charge extra for it.

                        As a technology company, is it right to charge any of your customers more for the ability to stay safe and secure? Regardless if the customer is aware of such a feature.

                        The ONLY difference between the editions is SSL and Helpdesk, 0 feature differences, helpdesk is a big expense in labour so justifiably a higher cost...SSL on the other hand is just a way of getting more money. Instead of highlighting the added value of pro support, they sent a message which says, for most of our customers, we don't care about their safety or security.

                        1 Reply Last reply Reply Quote 1
                        • Deleted74295D
                          Deleted74295 Banned
                          last edited by

                          Prior to the rant, I did email them to ask why they did this. No response. So what does that say about their helpdesk support.

                          1 Reply Last reply Reply Quote 0
                          • larsen161L
                            larsen161
                            last edited by

                            This is one of just a few pieces of software that I've paid for personally. It's excellent

                            1 Reply Last reply Reply Quote 1
                            • C
                              Celant
                              last edited by Celant

                              Hi All,

                              Synergy employee here! Nice to see our software being recommended so much. Just wanted to address the SSL discussion, as it's definitely not a way for us to just make more money. A lot of our users are just home users, not business users which are why there are Pro and Basic. Basic is mainly for home users and as such aren't generally as security conscious. If Synergy sent it's data over the internet to our servers or similar, I'd totally agree! SSL would be a must! As the data only goes over the local network, if someone is performing a man-in-the-middle attack on your network I fear you'd have bigger issues than someone watching what you're doing with Synergy. As for business users, their data is often extremely confidential and are more susceptible to network attacks, and as such, we offer SSL support to them. If you'd like SSL on your Basic edition, you're able to setup an SSH tunnel to encrypt the communication.

                              In regards to the comments about our support times, we know they currently suck 😞 I'm actually the only support engineer at the moment, and we've got quite a large backlog of people to reply to. We'll always get back to you, but sometimes it might take a while.

                              If you've got any other questions, please let me know and I'd be happy to answer them. You may get a quicker response if you email us though, as this isn't an official support channel.

                              dafyreD 1 Reply Last reply Reply Quote 3
                              • dafyreD
                                dafyre @Celant
                                last edited by

                                @Celant said in Synergy - Software KVM:

                                Hi All,

                                Synergy employee here! Nice to see our software being recommended so much. Just wanted to address the SSL discussion, as it's definitely not a way for us to just make more money. A lot of our users are just home users, not business users which are why there are Pro and Basic. Basic is mainly for home users and as such aren't generally as security conscious. If Synergy sent it's data over the internet to our servers or similar, I'd totally agree! SSL would be a must! As the data only goes over the local network, if someone is performing a man-in-the-middle attack on your network I fear you'd have bigger issues than someone watching what you're doing with Synergy. As for business users, their data is often extremely confidential and are more susceptible to network attacks, and as such, we offer SSL support to them. If you'd like SSL on your Basic edition, you're able to setup an SSH tunnel to encrypt the communication.

                                In regards to the comments about our support times, we know they currently suck 😞 I'm actually the only support engineer at the moment, and we've got quite a large backlog of people to reply to. We'll always get back to you, but sometimes it might take a while.

                                If you've got any other questions, please let me know and I'd be happy to answer them. You may get a quicker response if you email us though, as this isn't an official support channel.

                                Welcome aboard @Celant!

                                1 Reply Last reply Reply Quote 0
                                • Minion QueenM
                                  Minion Queen Banned
                                  last edited by

                                  Thank you for dropping in @Celant and thanks for the explanation.

                                  1 Reply Last reply Reply Quote 0
                                  • C
                                    Celant
                                    last edited by

                                    @Minion-Queen said in Synergy - Software KVM:

                                    Thank you for dropping in @Celant and thanks for the explanation.

                                    My pleasure 🙂 Signed up here just for you guys 😉

                                    1 Reply Last reply Reply Quote 5
                                    • Minion QueenM
                                      Minion Queen Banned
                                      last edited by

                                      I have been using your software for awhile and am thrilled with it. So happy to have you hear!

                                      1 Reply Last reply Reply Quote 0
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