Some Guys Can't Take a Hint
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http://www.maximumpc.com/comcast_apologizes_overzealous_rep_who_made_cancelling_service_nightmare
Some people...can't take a hint apparently...lol
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That one is definitely making the rounds this morning. This is likely what happens when a company ties someone's pay to doing something other than what is legal or what counts as customer service. Almost certainly this guy is paid to stop disconnects so, as it is his job to block them, he'll do anything to get paid.
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Haha my roommate actually made me watch this yesterday. Sheesh that guy kept talking forever!
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