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    What Are You Doing Right Now

    Water Closet
    time waster
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    • thanksajdotcomT
      thanksajdotcom
      last edited by

      AT&T cell network is having issues, so agents here are getting flooded with calls. Oh, and imaging the bosses laptop, etc. Fun fun.

      scottalanmillerS 1 Reply Last reply Reply Quote 3
      • scottalanmillerS
        scottalanmiller @thanksajdotcom
        last edited by

        @thanksajdotcom said in What Are You Doing Right Now:

        AT&T cell network is having issues, so agents here are getting flooded with calls. Oh, and imaging the bosses laptop, etc. Fun fun.

        Phones are down, so calls are coming in? Weird.

        JaredBuschJ thanksajdotcomT 2 Replies Last reply Reply Quote 2
        • NattNattN
          NattNatt
          last edited by

          Just got home, fairly shitty day...but this one sums it up....

          customer has a problem with a printer on a Mac, trying to fix it by removing and reinstalling etc, all the usual stuff. My test print works fine to it from word, but he's trying to print an excel sheet. Not got a clue (and I still hate macs) so tell him I'm going to do some research and is that ok. He says yes....so I look into it, find a few possible solutions, ring him back "Nope, you've run out of time, I have things to do now." - well....it's obviously not that ephin important then is it.

          /rant.

          MattSpellerM 1 Reply Last reply Reply Quote 3
          • MattSpellerM
            MattSpeller @NattNatt
            last edited by

            @NattNatt said in What Are You Doing Right Now:

            Just got home, fairly shitty day...but this one sums it up....

            customer has a problem with a printer on a Mac, trying to fix it by removing and reinstalling etc, all the usual stuff. My test print works fine to it from word, but he's trying to print an excel sheet. Not got a clue (and I still hate macs) so tell him I'm going to do some research and is that ok. He says yes....so I look into it, find a few possible solutions, ring him back "Nope, you've run out of time, I have things to do now." - well....it's obviously not that ephin important then is it.

            /rant.

            Mac users are the worst

            takes shelter from incoming flames

            scottalanmillerS thwrT 2 Replies Last reply Reply Quote 5
            • JaredBuschJ
              JaredBusch @scottalanmiller
              last edited by

              @scottalanmiller said in What Are You Doing Right Now:

              @thanksajdotcom said in What Are You Doing Right Now:

              AT&T cell network is having issues, so agents here are getting flooded with calls. Oh, and imaging the bosses laptop, etc. Fun fun.

              Phones are down, so calls are coming in? Weird.

              cell != only method to call.

              1 Reply Last reply Reply Quote 2
              • scottalanmillerS
                scottalanmiller @MattSpeller
                last edited by

                @MattSpeller said in What Are You Doing Right Now:

                @NattNatt said in What Are You Doing Right Now:

                Just got home, fairly shitty day...but this one sums it up....

                customer has a problem with a printer on a Mac, trying to fix it by removing and reinstalling etc, all the usual stuff. My test print works fine to it from word, but he's trying to print an excel sheet. Not got a clue (and I still hate macs) so tell him I'm going to do some research and is that ok. He says yes....so I look into it, find a few possible solutions, ring him back "Nope, you've run out of time, I have things to do now." - well....it's obviously not that ephin important then is it.

                /rant.

                Mac users are the worst

                takes shelter from incoming flames

                At MangoCon, @nic used Mac Users synonymously with "less technical users.

                JaredBuschJ 1 Reply Last reply Reply Quote 5
                • thwrT
                  thwr @MattSpeller
                  last edited by

                  @MattSpeller said in What Are You Doing Right Now:

                  @NattNatt said in What Are You Doing Right Now:

                  Just got home, fairly shitty day...but this one sums it up....

                  customer has a problem with a printer on a Mac, trying to fix it by removing and reinstalling etc, all the usual stuff. My test print works fine to it from word, but he's trying to print an excel sheet. Not got a clue (and I still hate macs) so tell him I'm going to do some research and is that ok. He says yes....so I look into it, find a few possible solutions, ring him back "Nope, you've run out of time, I have things to do now." - well....it's obviously not that ephin important then is it.

                  /rant.

                  Mac users are the worst

                  takes shelter from incoming flames

                  Like a religion on its own....

                  travisdh1T thwrT 2 Replies Last reply Reply Quote 4
                  • travisdh1T
                    travisdh1 @thwr
                    last edited by

                    @thwr said in What Are You Doing Right Now:

                    @MattSpeller said in What Are You Doing Right Now:

                    @NattNatt said in What Are You Doing Right Now:

                    Just got home, fairly shitty day...but this one sums it up....

                    customer has a problem with a printer on a Mac, trying to fix it by removing and reinstalling etc, all the usual stuff. My test print works fine to it from word, but he's trying to print an excel sheet. Not got a clue (and I still hate macs) so tell him I'm going to do some research and is that ok. He says yes....so I look into it, find a few possible solutions, ring him back "Nope, you've run out of time, I have things to do now." - well....it's obviously not that ephin important then is it.

                    /rant.

                    Mac users are the worst

                    takes shelter from incoming flames

                    A religion on its own....

                    FTFY 😉

                    1 Reply Last reply Reply Quote 5
                    • thwrT
                      thwr @thwr
                      last edited by

                      @thwr said in What Are You Doing Right Now:

                      @MattSpeller said in What Are You Doing Right Now:

                      @NattNatt said in What Are You Doing Right Now:

                      Just got home, fairly shitty day...but this one sums it up....

                      customer has a problem with a printer on a Mac, trying to fix it by removing and reinstalling etc, all the usual stuff. My test print works fine to it from word, but he's trying to print an excel sheet. Not got a clue (and I still hate macs) so tell him I'm going to do some research and is that ok. He says yes....so I look into it, find a few possible solutions, ring him back "Nope, you've run out of time, I have things to do now." - well....it's obviously not that ephin important then is it.

                      /rant.

                      Mac users are the worst

                      takes shelter from incoming flames

                      Like a religion on its own....

                      Really glad I have no Macs on my network. Have a simple 100% no net and no support rule for them.

                      RojoLocoR 1 Reply Last reply Reply Quote 5
                      • RojoLocoR
                        RojoLoco @thwr
                        last edited by

                        @thwr said in What Are You Doing Right Now:

                        @thwr said in What Are You Doing Right Now:

                        @MattSpeller said in What Are You Doing Right Now:

                        @NattNatt said in What Are You Doing Right Now:

                        Just got home, fairly shitty day...but this one sums it up....

                        customer has a problem with a printer on a Mac, trying to fix it by removing and reinstalling etc, all the usual stuff. My test print works fine to it from word, but he's trying to print an excel sheet. Not got a clue (and I still hate macs) so tell him I'm going to do some research and is that ok. He says yes....so I look into it, find a few possible solutions, ring him back "Nope, you've run out of time, I have things to do now." - well....it's obviously not that ephin important then is it.

                        /rant.

                        Mac users are the worst

                        takes shelter from incoming flames

                        Like a religion on its own....

                        Really glad I have no Macs on my network. Have a simple 100% no net and no support rule for them.

                        Lucky bastard. Our devs have to have iMacs to make our iPad app. I try not to support them, and also our devs are smart and figure most of the issues out on their own.

                        thwrT MattSpellerM 2 Replies Last reply Reply Quote 3
                        • thwrT
                          thwr @RojoLoco
                          last edited by

                          @RojoLoco said in What Are You Doing Right Now:

                          @thwr said in What Are You Doing Right Now:

                          @thwr said in What Are You Doing Right Now:

                          @MattSpeller said in What Are You Doing Right Now:

                          @NattNatt said in What Are You Doing Right Now:

                          Just got home, fairly shitty day...but this one sums it up....

                          customer has a problem with a printer on a Mac, trying to fix it by removing and reinstalling etc, all the usual stuff. My test print works fine to it from word, but he's trying to print an excel sheet. Not got a clue (and I still hate macs) so tell him I'm going to do some research and is that ok. He says yes....so I look into it, find a few possible solutions, ring him back "Nope, you've run out of time, I have things to do now." - well....it's obviously not that ephin important then is it.

                          /rant.

                          Mac users are the worst

                          takes shelter from incoming flames

                          Like a religion on its own....

                          Really glad I have no Macs on my network. Have a simple 100% no net and no support rule for them.

                          Lucky bastard. Our devs have to have iMacs to make our iPad app. I try not to support them, and also our devs are smart and figure most of the issues out on their own.

                          Why do they need to? As you may know, I'm a developer myself and you can write pretty great cross-platform apps on Windows and Linux for example. Apache Cordova or Xamarin are just two frameworks for this.

                          RojoLocoR 1 Reply Last reply Reply Quote 1
                          • RojoLocoR
                            RojoLoco @thwr
                            last edited by

                            @thwr said in What Are You Doing Right Now:

                            @RojoLoco said in What Are You Doing Right Now:

                            @thwr said in What Are You Doing Right Now:

                            @thwr said in What Are You Doing Right Now:

                            @MattSpeller said in What Are You Doing Right Now:

                            @NattNatt said in What Are You Doing Right Now:

                            Just got home, fairly shitty day...but this one sums it up....

                            customer has a problem with a printer on a Mac, trying to fix it by removing and reinstalling etc, all the usual stuff. My test print works fine to it from word, but he's trying to print an excel sheet. Not got a clue (and I still hate macs) so tell him I'm going to do some research and is that ok. He says yes....so I look into it, find a few possible solutions, ring him back "Nope, you've run out of time, I have things to do now." - well....it's obviously not that ephin important then is it.

                            /rant.

                            Mac users are the worst

                            takes shelter from incoming flames

                            Like a religion on its own....

                            Really glad I have no Macs on my network. Have a simple 100% no net and no support rule for them.

                            Lucky bastard. Our devs have to have iMacs to make our iPad app. I try not to support them, and also our devs are smart and figure most of the issues out on their own.

                            Why do they need to? As you may know, I'm a developer myself and you can write pretty great cross-platform apps on Windows and Linux for example. Apache Cordova or Xamarin are just two frameworks for this.

                            All that area is "don't ask, don't tell" for me personally. I don't give half a shit what they use, nor do I have any say in the matter. Or any technical knowledge to make such decisions, I am the most non-programmer of them all.

                            thwrT 1 Reply Last reply Reply Quote 1
                            • MattSpellerM
                              MattSpeller @RojoLoco
                              last edited by

                              @RojoLoco said in What Are You Doing Right Now:

                              @thwr said in What Are You Doing Right Now:

                              @thwr said in What Are You Doing Right Now:

                              @MattSpeller said in What Are You Doing Right Now:

                              @NattNatt said in What Are You Doing Right Now:

                              Just got home, fairly shitty day...but this one sums it up....

                              customer has a problem with a printer on a Mac, trying to fix it by removing and reinstalling etc, all the usual stuff. My test print works fine to it from word, but he's trying to print an excel sheet. Not got a clue (and I still hate macs) so tell him I'm going to do some research and is that ok. He says yes....so I look into it, find a few possible solutions, ring him back "Nope, you've run out of time, I have things to do now." - well....it's obviously not that ephin important then is it.

                              /rant.

                              Mac users are the worst

                              takes shelter from incoming flames

                              Like a religion on its own....

                              Really glad I have no Macs on my network. Have a simple 100% no net and no support rule for them.

                              Lucky bastard. Our devs have to have iMacs to make our iPad app. I try not to support them, and also our devs are smart and figure most of the issues out on their own.

                              Our Mac users are similar but I dread their tickets. It's always some seriously fucked up bullshit.

                              RojoLocoR 1 Reply Last reply Reply Quote 2
                              • thwrT
                                thwr @RojoLoco
                                last edited by

                                @RojoLoco said in What Are You Doing Right Now:

                                @thwr said in What Are You Doing Right Now:

                                @RojoLoco said in What Are You Doing Right Now:

                                @thwr said in What Are You Doing Right Now:

                                @thwr said in What Are You Doing Right Now:

                                @MattSpeller said in What Are You Doing Right Now:

                                @NattNatt said in What Are You Doing Right Now:

                                Just got home, fairly shitty day...but this one sums it up....

                                customer has a problem with a printer on a Mac, trying to fix it by removing and reinstalling etc, all the usual stuff. My test print works fine to it from word, but he's trying to print an excel sheet. Not got a clue (and I still hate macs) so tell him I'm going to do some research and is that ok. He says yes....so I look into it, find a few possible solutions, ring him back "Nope, you've run out of time, I have things to do now." - well....it's obviously not that ephin important then is it.

                                /rant.

                                Mac users are the worst

                                takes shelter from incoming flames

                                Like a religion on its own....

                                Really glad I have no Macs on my network. Have a simple 100% no net and no support rule for them.

                                Lucky bastard. Our devs have to have iMacs to make our iPad app. I try not to support them, and also our devs are smart and figure most of the issues out on their own.

                                Why do they need to? As you may know, I'm a developer myself and you can write pretty great cross-platform apps on Windows and Linux for example. Apache Cordova or Xamarin are just two frameworks for this.

                                All that area is "don't ask, don't tell" for me personally. I don't give half a shit what they use, nor do I have any say in the matter. Or any technical knowledge to make such decisions, I am the most non-programmer of them all.

                                Hehe. These are the moments where it is just great to be root and lead dev at the same time 😉 Devs can't argue with BS at all

                                1 Reply Last reply Reply Quote 2
                                • RojoLocoR
                                  RojoLoco @MattSpeller
                                  last edited by

                                  @MattSpeller said in What Are You Doing Right Now:

                                  @RojoLoco said in What Are You Doing Right Now:

                                  @thwr said in What Are You Doing Right Now:

                                  @thwr said in What Are You Doing Right Now:

                                  @MattSpeller said in What Are You Doing Right Now:

                                  @NattNatt said in What Are You Doing Right Now:

                                  Just got home, fairly shitty day...but this one sums it up....

                                  customer has a problem with a printer on a Mac, trying to fix it by removing and reinstalling etc, all the usual stuff. My test print works fine to it from word, but he's trying to print an excel sheet. Not got a clue (and I still hate macs) so tell him I'm going to do some research and is that ok. He says yes....so I look into it, find a few possible solutions, ring him back "Nope, you've run out of time, I have things to do now." - well....it's obviously not that ephin important then is it.

                                  /rant.

                                  Mac users are the worst

                                  takes shelter from incoming flames

                                  Like a religion on its own....

                                  Really glad I have no Macs on my network. Have a simple 100% no net and no support rule for them.

                                  Lucky bastard. Our devs have to have iMacs to make our iPad app. I try not to support them, and also our devs are smart and figure most of the issues out on their own.

                                  Our Mac users are similar but I dread their tickets. It's always some seriously fucked up bullshit.

                                  The extent of my Mac/ipad support is mostly "can you type the wifi password in here?" and "do you have any AA batteries for the shitty wireless mouse/kbd?"

                                  1 Reply Last reply Reply Quote 3
                                  • JaredBuschJ
                                    JaredBusch @scottalanmiller
                                    last edited by

                                    @scottalanmiller said in What Are You Doing Right Now:

                                    @MattSpeller said in What Are You Doing Right Now:

                                    @NattNatt said in What Are You Doing Right Now:

                                    Just got home, fairly shitty day...but this one sums it up....

                                    customer has a problem with a printer on a Mac, trying to fix it by removing and reinstalling etc, all the usual stuff. My test print works fine to it from word, but he's trying to print an excel sheet. Not got a clue (and I still hate macs) so tell him I'm going to do some research and is that ok. He says yes....so I look into it, find a few possible solutions, ring him back "Nope, you've run out of time, I have things to do now." - well....it's obviously not that ephin important then is it.

                                    /rant.

                                    Mac users are the worst

                                    takes shelter from incoming flames

                                    At MangoCon, @nic used Mac Users synonymously with "less technical users.

                                    While I sat there using my MacBook Pro.

                                    thwrT 1 Reply Last reply Reply Quote 4
                                    • thwrT
                                      thwr @JaredBusch
                                      last edited by

                                      @JaredBusch said in What Are You Doing Right Now:

                                      @scottalanmiller said in What Are You Doing Right Now:

                                      @MattSpeller said in What Are You Doing Right Now:

                                      @NattNatt said in What Are You Doing Right Now:

                                      Just got home, fairly shitty day...but this one sums it up....

                                      customer has a problem with a printer on a Mac, trying to fix it by removing and reinstalling etc, all the usual stuff. My test print works fine to it from word, but he's trying to print an excel sheet. Not got a clue (and I still hate macs) so tell him I'm going to do some research and is that ok. He says yes....so I look into it, find a few possible solutions, ring him back "Nope, you've run out of time, I have things to do now." - well....it's obviously not that ephin important then is it.

                                      /rant.

                                      Mac users are the worst

                                      takes shelter from incoming flames

                                      At MangoCon, @nic used Mac Users synonymously with "less technical users.

                                      While I sat there using my MacBook Pro.

                                      Ausnahmen bestätigen die Regel.

                                      Erm, in English... Exceptions prove the rule

                                      1 Reply Last reply Reply Quote 2
                                      • thanksajdotcomT
                                        thanksajdotcom @scottalanmiller
                                        last edited by

                                        @scottalanmiller said in What Are You Doing Right Now:

                                        @thanksajdotcom said in What Are You Doing Right Now:

                                        AT&T cell network is having issues, so agents here are getting flooded with calls. Oh, and imaging the bosses laptop, etc. Fun fun.

                                        Phones are down, so calls are coming in? Weird.

                                        No no no. We have an Avaya phone system, so that's fine. But the company uses 3G/4G adapters for the clients that are being supported, and with AT&T's network down, those adapters aren't working, so there's been a flood of calls from the clients that are supported by our agents, about why it's not working, and it's because of AT&T's mobile network have major issues and outages across the country.

                                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                                        • JaredBuschJ
                                          JaredBusch @thanksajdotcom
                                          last edited by

                                          @thanksajdotcom said in What Are You Doing Right Now:

                                          and it's because of AT&T's mobile network have major issues and outages across the country.

                                          Which means I should be expecting a call shortly from a client as all of their techs are on AT&T mobile.

                                          1 Reply Last reply Reply Quote 1
                                          • JaredBuschJ
                                            JaredBusch
                                            last edited by Minion Queen

                                            Why can people, supposedly IT people especially, not use a f*** [moderated] search. Or even browse the recent topics.

                                            https://community.spiceworks.com/topic/1847932-3cx-and-traditional-analog-paging-systems

                                            JaredBuschJ thwrT MattSpellerM 3 Replies Last reply Reply Quote 2
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