Vendor Harassment Black List
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@scottalanmiller said in Vendor Harassment Black List:
@Veet said in Vendor Harassment Black List:
So, you're saying IBM is not reputable ? , huh ?
Definitely not. I've worked there, even IBM won't use IBM equipment. They are harassing by both email and phone. They are not what I'd call reputable in many contexts of that term.
(Just for the sake of this thread ) "Sir, I think IBM is a very reputable company .. I work for IBM, it seems like you've had a bad experience during your tenure with IBM, which is way you are defaming out company"
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So instead of "should we have a blacklist", let's first discuss....
Under what condition should any sales call make it through to IT or management?
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@Veet said in Vendor Harassment Black List:
@scottalanmiller said in Vendor Harassment Black List:
@Veet said in Vendor Harassment Black List:
So, you're saying IBM is not reputable ? , huh ?
Definitely not. I've worked there, even IBM won't use IBM equipment. They are harassing by both email and phone. They are not what I'd call reputable in many contexts of that term.
(Just for the sake of this thread ) "Sir, I think IBM is a very reputable company .. I work for IBM, it seems like you've had a bad experience during your tenure with IBM, which is way you are defaming out company"
Not defaming, just repeating IBM's own official policy on itself. IF there is defamation, it's internal.
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@Veet said in Vendor Harassment Black List:
@scottalanmiller said in Vendor Harassment Black List:
@Veet said in Vendor Harassment Black List:
So, you're saying IBM is not reputable ? , huh ?
Definitely not. I've worked there, even IBM won't use IBM equipment. They are harassing by both email and phone. They are not what I'd call reputable in many contexts of that term.
(Just for the sake of this thread ) "Sir, I think IBM is a very reputable company .. I work for IBM, it seems like you've had a bad experience during your tenure with IBM, which is way you are defaming out company"
Who's to say that entries on the blacklist couldn't be redetermined? Nothing is ever permanent. IPs get off blacklists every day.
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@scottalanmiller - while I back your intent, I don't think a community based black-list would work ...
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@Brains said in Vendor Harassment Black List:
we keep our own internal blacklist for pushy or harassing vendors. I had to actually cut one off the other day. I think a public one would be too easily abused / require too much verification and maintenance
I agree ...
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@Veet said in Vendor Harassment Black List:
@scottalanmiller - while, I back your intent, I don't think a community based black-list would work ...
I agree, and a bigger issue I see is that the blacklist is purely up to the person who posts.
What's to say a member here is let go from a vendor and immediately blacklists their number.
Not everyone here is known for who they work for or with.
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@Veet said in Vendor Harassment Black List:
So, you're saying IBM is not reputable ? , huh ?
Do you think they still are reputable, here in 2016???
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Do most people get calls from central company numbers, or the sales reps numbers? I get most of mine from the sales reps numbers... You could say "$person at $company is harassing me every day for this sale that I'm not giving them. Here's their direct line for blacklisting.... Also got a call from $otherPerson at $sameCompany today and they are just as bad. Here's their number too."
But in other cases it comes from a central number...
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@DustinB3403 said in Vendor Harassment Black List:
@Veet said in Vendor Harassment Black List:
@scottalanmiller - while, I back your intent, I don't think a community based black-list would work ...
I agree, and a bigger issue I see is that the blacklist is purely up to the person who posts.
What's to say a member here is let go from a vendor and immediately blacklists their number.
Not everyone here is known for who they work for or with.
Vetting the number could require two proven members' votes. Not an old account (from that person let go that's on here) and a new account (obviously being used to create the second vote)... not two brand new accounts. But two proven accounts that show some history and diversity on other posts. Like if @scottalanmiller & @RojoLoco voted that $company get put on the list. We know they are legit accounts, so the company gets entered on the list.
If a company rep requests their name be removed, then a whole different process comes down the pike of how they can get their name removed. One of those bullet points on the to-do list on how to get off the blacklist.... probably stop harassing people.
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@BBigford said in Vendor Harassment Black List:
Do most people get calls from central company numbers, or the sales reps numbers? I get most of mine from the sales reps numbers... You could say "$person at $company is harassing me every day for this sale that I'm not giving them. Here's their direct line for blacklisting.... Also got a call from $otherPerson at $sameCompany today and they are just as bad. Here's their number too."
But in other cases it comes from a central number...
Most sales reps, in my region, are on the field, for most parts . So, when we get cold calls, it's usually from their cell number ..
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@Veet said in Vendor Harassment Black List:
@BBigford said in Vendor Harassment Black List:
Do most people get calls from central company numbers, or the sales reps numbers? I get most of mine from the sales reps numbers... You could say "$person at $company is harassing me every day for this sale that I'm not giving them. Here's their direct line for blacklisting.... Also got a call from $otherPerson at $sameCompany today and they are just as bad. Here's their number too."
But in other cases it comes from a central number...
Most sales reps, in my region, are on the field, for most parts . So, when we get cold calls, it's usually from their cell number ..
Perfect... then their number could get specifically blocked, and not affect their rest of their company with a company-wide block. However, I have had some vendors before where their culture is obvious. Every sales rep is taught the same and it is toxic. Everyone in the community knows about them, so they get a company-wide ban.
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@BBigford said in Vendor Harassment Black List:
@Veet said in Vendor Harassment Black List:
@BBigford said in Vendor Harassment Black List:
Do most people get calls from central company numbers, or the sales reps numbers? I get most of mine from the sales reps numbers... You could say "$person at $company is harassing me every day for this sale that I'm not giving them. Here's their direct line for blacklisting.... Also got a call from $otherPerson at $sameCompany today and they are just as bad. Here's their number too."
But in other cases it comes from a central number...
Most sales reps, in my region, are on the field, for most parts . So, when we get cold calls, it's usually from their cell number ..
Perfect... then their number could get specifically blocked, and not affect their rest of their company with a company-wide block. However, I have had some vendors before where their culture is obvious. Every sales rep is taught the same and it is toxic. Everyone in the community knows about them, so they get a company-wide ban.
but, what if, I'm genuinely being harassed by a vendor, and I want to join this community based black-list, but just cause 2 old-timers on the community have never been harassed by that particular vendor, it's not black-listed
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Also, what about regions ? Some vendors may not have presence in certain regions, or they may have presence in just a certain region, but may still harass via repeated calls...What if I want to have the vendor's number black-listed, and no one else is from that region ?
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@Veet said in Vendor Harassment Black List:
@BBigford said in Vendor Harassment Black List:
@Veet said in Vendor Harassment Black List:
@BBigford said in Vendor Harassment Black List:
Do most people get calls from central company numbers, or the sales reps numbers? I get most of mine from the sales reps numbers... You could say "$person at $company is harassing me every day for this sale that I'm not giving them. Here's their direct line for blacklisting.... Also got a call from $otherPerson at $sameCompany today and they are just as bad. Here's their number too."
But in other cases it comes from a central number...
Most sales reps, in my region, are on the field, for most parts . So, when we get cold calls, it's usually from their cell number ..
Perfect... then their number could get specifically blocked, and not affect their rest of their company with a company-wide block. However, I have had some vendors before where their culture is obvious. Every sales rep is taught the same and it is toxic. Everyone in the community knows about them, so they get a company-wide ban.
but, what if, I'm genuinely being harassed by a vendor, and I want to join this community based black-list, but just cause 2 old-timers on the community have never been harassed by that particular vendor, it's not black-listed
Doesn't have to be an old timer at all. I'm just suggesting that there is some determining factor such as community involvement to some degree which suggests the account(s) aren't created with the intent just to abuse the blacklisting process. For instance... two accounts voting on the entry of a vendor on the blacklist, and the accounts were created around the time of the vote and have very few comments anywhere else would hold less value than your own profile, which looks like you've posted around 104 times in the last 22 days (welcome to the community by the way!)
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Honestly this is something that I don't want to deal with at all. Whole new level of moderating etc. However if you feel the need to vent go for it in WaterCloset.
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@Minion-Queen said in Vendor Harassment Black List:
Honestly this is something that I don't want to deal with at all. Whole new level of moderating etc. However if you feel the need to vent go for it in WaterCloset.
Exactly. Rant and rave all you want where the shit is supposed to be.
You do not like how company X does things, then you are free to post about it all you want.
That is significantly different than an organization such as GS/ML maintaining a list.
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@JaredBusch said in Vendor Harassment Black List:
@Minion-Queen said in Vendor Harassment Black List:
Honestly this is something that I don't want to deal with at all. Whole new level of moderating etc. However if you feel the need to vent go for it in WaterCloset.
Exactly. Rant and rave all you want where the shit is supposed to be.
You do not like how company X does things, then you are free to post about it all you want.
That is significantly different than an organization such as GS/ML maintaining a list.
Wouldn't be ML/GS doing it, just individuals posting a list of numbers that they feel the desire to block on their PBX.
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@Veet said in Vendor Harassment Black List:
@scottalanmiller - while I back your intent, I don't think a community based black-list would work ...
Perhaps not, but what if we had a thread and each person maintained their own list on it? Then people could pick and choose quickly from that list?