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    FreePBX External/Remote Extensions

    IT Discussion
    freepbx yealink openvpn sip sip phones voip voip.ms
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    • A
      Alex Sage @RamblingBiped
      last edited by

      @RamblingBiped said:

      Also, are there any gotchas involved with this type of registration happening from outside of North America? My employee is going to be spending several months in the UK.

      None that I can think of.

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • RamblingBipedR
        RamblingBiped @Alex Sage
        last edited by

        @aaronstuder said in FreePBX External/Remote Extensions:

        You shouldn't need to be a OpenVPN expert. Maybe @JaredBusch can help.

        From what little bit I've grasped from the Yealink documentation I've glanced at I think the constraints of the phone manufacturer are probably going to be the toughest part. There are some types of encryption that they don't support and possibly specific older versions of packages that are required to make it work...

        Hopefully that's not the case and a current version of OpenVPN will get the job done without too much fuss.

        A 1 Reply Last reply Reply Quote 0
        • A
          Alex Sage @RamblingBiped
          last edited by

          @RamblingBiped said in FreePBX External/Remote Extensions:

          @aaronstuder said in FreePBX External/Remote Extensions:

          You shouldn't need to be a OpenVPN expert. Maybe @JaredBusch can help.

          From what little bit I've grasped from the Yealink documentation I've glanced at I think the constraints of the phone manufacturer are probably going to be the toughest part. There are some types of encryption that they don't support and possibly specific older versions of packages that are required to make it work...

          Hopefully that's not the case and a current version of OpenVPN will get the job done without too much fuss.

          Well, if anyone can help, it's @JaredBusch - he is a Yealink expert 🙂

          1 Reply Last reply Reply Quote 2
          • gjacobseG
            gjacobse
            last edited by gjacobse

            We are using a Hosted PBX, my phone is registered to that from home. It's is not using OpenVPN. NTG does hosted and On Premise PBX systems.

            Tagging: @art_of_shred @Mike-Ralston

            (edited OP to include tags)

            1 Reply Last reply Reply Quote 0
            • A
              Alex Sage @RamblingBiped
              last edited by

              @RamblingBiped said:

              With option #1 security is my primary concern. Have any of you worked with remote extensions in this way? If I am forced to go this route I eventually plan on restricting registration to the remote public IP address that the phone will be registering from, but I will not be able to do that until we know the public IP of the location that my employee will be working from.

              Mine too. Do you know the the IP address will be fixed? You will still be sending information over over the internet in the clear.

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @Alex Sage
                last edited by

                @aaronstuder said in FreePBX External/Remote Extensions:

                @RamblingBiped said:

                Also, are there any gotchas involved with this type of registration happening from outside of North America? My employee is going to be spending several months in the UK.

                None that I can think of.

                We do this all the time (literally ALL the time) and no issues. I've been a European extension for eight years (not full time) and there is no issue. There can't be as IP is IP, there is no locality to the Internet.

                1 Reply Last reply Reply Quote 2
                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  Option #2 is definitely the most ideal. Option #1 will work and you can manage the security implications in a reasonable way. But #2 is way better.

                  A 1 Reply Last reply Reply Quote 1
                  • A
                    Alex Sage
                    last edited by

                    Will this be many users in different places, or many users in different places?

                    RamblingBipedR scottalanmillerS 2 Replies Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      Another style of option is ZeroTier on the PBX and then use a softphone to connect to it.

                      RamblingBipedR 1 Reply Last reply Reply Quote 0
                      • RamblingBipedR
                        RamblingBiped @Alex Sage
                        last edited by

                        @aaronstuder said in FreePBX External/Remote Extensions:

                        Will this be many users in different places, or many users in different places?

                        Single user in one place.

                        A 1 Reply Last reply Reply Quote 0
                        • A
                          Alex Sage @scottalanmiller
                          last edited by

                          @scottalanmiller said in FreePBX External/Remote Extensions:

                          Option #1 will work and you can manage the security implications in a reasonable way.

                          How does NTG handle that?

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @Alex Sage
                            last edited by

                            @aaronstuder said in FreePBX External/Remote Extensions:

                            Will this be many users in different places, or many users in different places?

                            I'm guessing many users in different places.

                            1 Reply Last reply Reply Quote 0
                            • A
                              Alex Sage @RamblingBiped
                              last edited by

                              @RamblingBiped How long will they be there? Have you considered just sending them a hardware device?

                              1 Reply Last reply Reply Quote 0
                              • RamblingBipedR
                                RamblingBiped @scottalanmiller
                                last edited by

                                @scottalanmiller said in FreePBX External/Remote Extensions:

                                Another style of option is ZeroTier on the PBX and then use a softphone to connect to it.

                                Unfortunately softphone is not an option, the employee is the CEO and he wants an actual phone on his desk. 😕

                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @Alex Sage
                                  last edited by

                                  @aaronstuder said in FreePBX External/Remote Extensions:

                                  @scottalanmiller said in FreePBX External/Remote Extensions:

                                  Option #1 will work and you can manage the security implications in a reasonable way.

                                  How does NTG handle that?

                                  Firewall limits on one side and extension capabilities on the other. If you limit the usefulness of hacking an extension you can, for some companies, bring the risk to effectively zero. Only works reliably if you can do the latter.

                                  A RamblingBipedR 2 Replies Last reply Reply Quote 0
                                  • A
                                    Alex Sage @scottalanmiller
                                    last edited by

                                    @scottalanmiller So @gjacobse has a fixed IP?

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • RamblingBipedR
                                      RamblingBiped @scottalanmiller
                                      last edited by

                                      @scottalanmiller said in FreePBX External/Remote Extensions:

                                      @aaronstuder said in FreePBX External/Remote Extensions:

                                      @scottalanmiller said in FreePBX External/Remote Extensions:

                                      Option #1 will work and you can manage the security implications in a reasonable way.

                                      How does NTG handle that?

                                      Firewall limits on one side and extension capabilities on the other. If you limit the usefulness of hacking an extension you can, for some companies, bring the risk to effectively zero. Only works reliably if you can do the latter.

                                      So for option #1 I'm looking at using a non-standard port number for SIP registration, credentials, and (eventually) limiting the registration to a single public IP address. With all of that in place, that should reasonably be secure correct?

                                      A scottalanmillerS 2 Replies Last reply Reply Quote 0
                                      • A
                                        Alex Sage @RamblingBiped
                                        last edited by

                                        @RamblingBiped said:

                                        So for option #1 I'm looking at using a non-standard port number for SIP registration, credentials, and (eventually) limiting the registration to a single public IP address. With all of that in place, that should reasonably be secure correct?

                                        Yes, but will you have a fixed IP?

                                        RamblingBipedR 1 Reply Last reply Reply Quote 0
                                        • RamblingBipedR
                                          RamblingBiped @Alex Sage
                                          last edited by

                                          @aaronstuder said in FreePBX External/Remote Extensions:

                                          @RamblingBiped said:

                                          So for option #1 I'm looking at using a non-standard port number for SIP registration, credentials, and (eventually) limiting the registration to a single public IP address. With all of that in place, that should reasonably be secure correct?

                                          Yes, but will you have a fixed IP?

                                          Yes, the last time he did this trip that was the case.

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • A
                                            Alex Sage
                                            last edited by Alex Sage

                                            I still like option 2 the best 🙂

                                            Doesn't seem too bad to do.

                                            HOW TO GET YEALINK PHONES CONNECTING OVER VPN
                                            http://www.jsimmons.co.uk/2012/12/05/how-to-get-yealink-phones-connecting-over-vpn/

                                            OpenVPN road warrior installer for Debian, Ubuntu and CentOS
                                            https://github.com/Nyr/openvpn-install

                                            If you don't want to use linux you can use windows (Hint: Use Linux 🙂 )

                                            scottalanmillerS 1 Reply Last reply Reply Quote 1
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