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    Ubiquiti Support - Firewall Exceptions For Controller To Allow Firmware Updates

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    unifi ubiquiti firmware
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    • BrainsB
      Brains @Dashrender
      last edited by Brains

      @Dashrender said in Ubiquiti Support - Firewall Exceptions For Controller To Allow Firmware Updates:

      Are you blocking outbound requests?

      Assuming the controller software is installed on an internal machine, I'm not sure what the issue is. Assuming your internal PCs can surf the web, do you need to do more than that?

      Yea this new peplink blocks everything outbound that does not have a rule (hits the default rule).

      Honestly I just want to make sure the firmware updates will download to the controller. I dont see how to verify that is working

      JaredBuschJ 1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender
        last edited by

        OK, I admit I didn't read the entire first post - the wall of text was just to much.

        But a simple chat boiled it down to this.

        OP has a Peplink - that Peplink blocks everything outbound and inbound by default. This means that a rule needs to be made for ANY traffic passing through it.

        I suggested that the OP ask UBNT the following:

        Hey - I have a firewall that blocks all outbound EVERYTHING.

        What ports do I need to open from this machine to allow the UBNT controller to update itself?

        JaredBuschJ 1 Reply Last reply Reply Quote 2
        • JaredBuschJ
          JaredBusch @Brains
          last edited by

          @Brains said in Ubiquiti Support - Firewall Exceptions For Controller To Allow Firmware Updates:

          Honestly I just want to make sure the firmware updates will download to the controller. I dont see how to verify that is working

          You do not download firmware updates to the controller. When you upgrade the controller new firmware is included in it.

          In my case the controller is a Ubuntu VM and the controller updates via apt-get.

          I have no idea how their key controller updates.

          BrainsB 1 Reply Last reply Reply Quote 1
          • JaredBuschJ
            JaredBusch @Dashrender
            last edited by

            @Dashrender said in Ubiquiti Support - Firewall Exceptions For Controller To Allow Firmware Updates:

            OK, I admit I didn't read the entire first post - the wall of text was just to much.

            But a simple chat boiled it down to this.

            OP has a Peplink - that Peplink blocks everything outbound and inbound by default. This means that a rule needs to be made for ANY traffic passing through it.

            I suggested that the OP ask UBNT the following:

            Hey - I have a firewall that blocks all outbound EVERYTHING.

            What ports do I need to open from this machine to allow the UBNT controller to update itself?

            No, the OP was doing it wrong. There is no method to update firmware in the controller. There never has been.

            There is a way to do it by manually getting a firmware file from Ubnt and sticking that file in a certain location on the controller. But that is the only method outside of updating the controller itself to get different firmware on a controller.

            1 Reply Last reply Reply Quote 2
            • BrainsB
              Brains @JaredBusch
              last edited by

              @JaredBusch said in Ubiquiti Support - Firewall Exceptions For Controller To Allow Firmware Updates:

              @Brains said in Ubiquiti Support - Firewall Exceptions For Controller To Allow Firmware Updates:

              Honestly I just want to make sure the firmware updates will download to the controller. I dont see how to verify that is working

              You do not download firmware updates to the controller. When you upgrade the controller new firmware is included in it.

              What do you mean? Are you saying the firmware updates for the WAPs are bundled in software updates for the Controller?

              We have only upgraded the firmware through the controller once so far and did this:

              0_1466004824513_upload-9708fe62-ee89-4276-a0dd-7a6098c67f43

              JaredBuschJ 2 Replies Last reply Reply Quote 0
              • JaredBuschJ
                JaredBusch @Brains
                last edited by

                @Brains said in Ubiquiti Support - Firewall Exceptions For Controller To Allow Firmware Updates:

                @JaredBusch said in Ubiquiti Support - Firewall Exceptions For Controller To Allow Firmware Updates:

                @Brains said in Ubiquiti Support - Firewall Exceptions For Controller To Allow Firmware Updates:

                Honestly I just want to make sure the firmware updates will download to the controller. I dont see how to verify that is working

                You do not download firmware updates to the controller. When you upgrade the controller new firmware is included in it.

                What do you mean? Are you saying the firmware updates for the WAPs are bundled in software updates for the Controller?

                That is exactly what I just said.

                BrainsB 1 Reply Last reply Reply Quote 2
                • BrainsB
                  Brains @JaredBusch
                  last edited by

                  @JaredBusch said in Ubiquiti Support - Firewall Exceptions For Controller To Allow Firmware Updates:

                  @Brains said in Ubiquiti Support - Firewall Exceptions For Controller To Allow Firmware Updates:

                  @JaredBusch said in Ubiquiti Support - Firewall Exceptions For Controller To Allow Firmware Updates:

                  @Brains said in Ubiquiti Support - Firewall Exceptions For Controller To Allow Firmware Updates:

                  Honestly I just want to make sure the firmware updates will download to the controller. I dont see how to verify that is working

                  You do not download firmware updates to the controller. When you upgrade the controller new firmware is included in it.

                  What do you mean? Are you saying the firmware updates for the WAPs are bundled in software updates for the Controller?

                  That is exactly what I just said.

                  So I guess my question becomes how to trigger an update of the controller software?

                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @Brains
                    last edited by JaredBusch

                    @Brains said in Ubiquiti Support - Firewall Exceptions For Controller To Allow Firmware Updates:

                    We have only upgraded the firmware through the controller once so far and did this:

                    Yes, that is how you upgrade an AP from inside the controller. To get newer firmware, you have to update the controller.

                    BrainsB 1 Reply Last reply Reply Quote 0
                    • JaredBuschJ
                      JaredBusch @Brains
                      last edited by

                      @Brains said in Ubiquiti Support - Firewall Exceptions For Controller To Allow Firmware Updates:

                      @JaredBusch said in Ubiquiti Support - Firewall Exceptions For Controller To Allow Firmware Updates:

                      @Brains said in Ubiquiti Support - Firewall Exceptions For Controller To Allow Firmware Updates:

                      @JaredBusch said in Ubiquiti Support - Firewall Exceptions For Controller To Allow Firmware Updates:

                      @Brains said in Ubiquiti Support - Firewall Exceptions For Controller To Allow Firmware Updates:

                      Honestly I just want to make sure the firmware updates will download to the controller. I dont see how to verify that is working

                      You do not download firmware updates to the controller. When you upgrade the controller new firmware is included in it.

                      What do you mean? Are you saying the firmware updates for the WAPs are bundled in software updates for the Controller?

                      That is exactly what I just said.

                      So I guess my question becomes how to trigger an update of the controller software?

                      @Brains said in Ubiquiti Support - Firewall Exceptions For Controller To Allow Firmware Updates:

                      @JaredBusch said in Ubiquiti Support - Firewall Exceptions For Controller To Allow Firmware Updates:

                      @Brains said in Ubiquiti Support - Firewall Exceptions For Controller To Allow Firmware Updates:

                      @JaredBusch said in Ubiquiti Support - Firewall Exceptions For Controller To Allow Firmware Updates:

                      @Brains said in Ubiquiti Support - Firewall Exceptions For Controller To Allow Firmware Updates:

                      Honestly I just want to make sure the firmware updates will download to the controller. I dont see how to verify that is working

                      You do not download firmware updates to the controller. When you upgrade the controller new firmware is included in it.

                      What do you mean? Are you saying the firmware updates for the WAPs are bundled in software updates for the Controller?

                      That is exactly what I just said.

                      So I guess my question becomes how to trigger an update of the controller software?

                      You don't. You do it manually. In my case with apt-get. If your controller is on Windows, then you download the update and install it.

                      BrainsB 1 Reply Last reply Reply Quote 1
                      • BrainsB
                        Brains @JaredBusch
                        last edited by

                        @JaredBusch said in Ubiquiti Support - Firewall Exceptions For Controller To Allow Firmware Updates:

                        @Brains said in Ubiquiti Support - Firewall Exceptions For Controller To Allow Firmware Updates:

                        We have only upgraded the firmware through the controller once so far and did this:

                        Yes, that is how you upgrade an AP from inside the controller. To get newer firmware, you have to update the controller.

                        Thanks Jared. This setting kinda threw me, I just assumed it downloaded the new firmware on its own

                        0_1466005252346_upload-4632533d-9e46-43f3-9e55-78c8ef396410

                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                        • JaredBuschJ
                          JaredBusch @Brains
                          last edited by

                          @Brains said in Ubiquiti Support - Firewall Exceptions For Controller To Allow Firmware Updates:

                          @JaredBusch said in Ubiquiti Support - Firewall Exceptions For Controller To Allow Firmware Updates:

                          @Brains said in Ubiquiti Support - Firewall Exceptions For Controller To Allow Firmware Updates:

                          We have only upgraded the firmware through the controller once so far and did this:

                          Yes, that is how you upgrade an AP from inside the controller. To get newer firmware, you have to update the controller.

                          Thanks Jared. This setting kinda threw me, I just assumed it downloaded the new firmware on its own

                          0_1466005252346_upload-4632533d-9e46-43f3-9e55-78c8ef396410

                          That setting simply auto upgrades the AP when it checks in and finds new firmware on the controller.

                          1 Reply Last reply Reply Quote 0
                          • dafyreD
                            dafyre
                            last edited by

                            @JaredBusch -- He wants to know how to make it download the new AP firmware, not the new version of the controller software, if I am understanding the OP.

                            JaredBuschJ 1 Reply Last reply Reply Quote 0
                            • JaredBuschJ
                              JaredBusch @dafyre
                              last edited by

                              @dafyre said in Ubiquiti Support - Firewall Exceptions For Controller To Allow Firmware Updates:

                              @JaredBusch -- He wants to know how to make it download the new AP firmware, not the new version of the controller software, if I am understanding the OP.

                              No shit.. Read much?

                              dafyreD 1 Reply Last reply Reply Quote 0
                              • BrainsB
                                Brains @JaredBusch
                                last edited by

                                @JaredBusch Thanks im updating our documentation now. it seems like we are already 1 firmware version behind. Is there a way to be automatically notified when there are controller updates?

                                JaredBuschJ 1 Reply Last reply Reply Quote 0
                                • dafyreD
                                  dafyre @JaredBusch
                                  last edited by

                                  @JaredBusch said in Ubiquiti Support - Firewall Exceptions For Controller To Allow Firmware Updates:

                                  @dafyre said in Ubiquiti Support - Firewall Exceptions For Controller To Allow Firmware Updates:

                                  @JaredBusch -- He wants to know how to make it download the new AP firmware, not the new version of the controller software, if I am understanding the OP.

                                  No shit.. Read much?

                                  I thought I had. It took me to the end of the thread instead of the last post that I read. My bad.

                                  1 Reply Last reply Reply Quote 0
                                  • JaredBuschJ
                                    JaredBusch @Brains
                                    last edited by

                                    @Brains said in Ubiquiti Support - Firewall Exceptions For Controller To Allow Firmware Updates:

                                    @JaredBusch Thanks im updating our documentation now. it seems like we are already 1 firmware version behind. Is there a way to be automatically notified when there are controller updates?

                                    Subscribe to their blog.
                                    https://community.ubnt.com/t5/UniFi-Updates-Blog/bg-p/Blog_UniFi

                                    BrainsB 1 Reply Last reply Reply Quote 1
                                    • BrainsB
                                      Brains @JaredBusch
                                      last edited by

                                      @JaredBusch said in Ubiquiti Support - Firewall Exceptions For Controller To Allow Firmware Updates:

                                      @Brains said in Ubiquiti Support - Firewall Exceptions For Controller To Allow Firmware Updates:

                                      @JaredBusch Thanks im updating our documentation now. it seems like we are already 1 firmware version behind. Is there a way to be automatically notified when there are controller updates?

                                      Subscribe to their blog.
                                      https://community.ubnt.com/t5/UniFi-Updates-Blog/bg-p/Blog_UniFi

                                      Thanks I went ahead and signed up for RSS feed as well. I appreciate the help Jared

                                      1 Reply Last reply Reply Quote 1
                                      • BrainsB
                                        Brains
                                        last edited by

                                        Thanks all. It looks like I wont have to open any ports to the controller

                                        wirestyle22W 1 Reply Last reply Reply Quote 3
                                        • wirestyle22W
                                          wirestyle22 @Brains
                                          last edited by

                                          @Brains Glad you got squared away

                                          1 Reply Last reply Reply Quote 0
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