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    Web Mail Not Working After Adding New DNS Zone

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    • KellyK
      Kelly
      last edited by

      And any other *.roseradiology.com records you will need, e.g. www. ., etc. I'm trying to remember best practices for this. I'm drawing a blank, other than I know that creating a new zone is not what you want to do...

      Sorry, today is a little nuts.

      1 Reply Last reply Reply Quote 2
      • JaredBuschJ
        JaredBusch
        last edited by

        We went down this rabbit hole with you before in the original thread.

        As @Kelly just said, if you add roseradiology.com as a zone, then you will need to handle the DNS for it also. Basically you will need to set everything on your internal server to match your external DNS settings. Effectively setting everything twice.

        alex.olynykA 1 Reply Last reply Reply Quote 0
        • T
          TAHIN
          last edited by TAHIN

          You become authoritative for that domain once you add it as an forward lookup zone - so machines on your internal domain will look there first and only. If you're missing an A record in your new zone, lookups will fail.

          1 Reply Last reply Reply Quote 1
          • alex.olynykA
            alex.olynyk @JaredBusch
            last edited by

            @JaredBusch So its a bad idea right?

            DashrenderD 1 Reply Last reply Reply Quote 0
            • alex.olynykA
              alex.olynyk
              last edited by

              so is it better to keep it on rose.internal and register that domain?

              DashrenderD 1 Reply Last reply Reply Quote 0
              • alex.olynykA
                alex.olynyk
                last edited by

                so what is the best practice here? set everything twice?

                DashrenderD 1 Reply Last reply Reply Quote 0
                • DashrenderD
                  Dashrender @alex.olynyk
                  last edited by

                  @alex.olynyk said in Web Mail Not Working After Adding New DNS Zone:

                  @JaredBusch So its a bad idea right?

                  Really - it depends. But I wouldn't say it's bad, it's just a split horizon DNS that you've created.

                  alex.olynykA 1 Reply Last reply Reply Quote 1
                  • DashrenderD
                    Dashrender @alex.olynyk
                    last edited by

                    @alex.olynyk said in Web Mail Not Working After Adding New DNS Zone:

                    so is it better to keep it on rose.internal and register that domain?

                    is there a .internal TLD? and what good would it do? You wouldn't want to put internal IPs into a global answering DNS server.

                    1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @alex.olynyk
                      last edited by

                      @alex.olynyk said in Web Mail Not Working After Adding New DNS Zone:

                      so what is the best practice here? set everything twice?

                      Best Practice - great question,

                      I see to options

                      1. do what you did and manage internal IPs and external IPs separately.
                      2. if your router supports hairpin routing, then you can skip the internal hosting of zone roseradiology.com.

                      Hairpin routing means that your PC wants to go to an internal resource, but DNS declares that it's on the internet somewhere. When the packet gets to the router, it (the router) realizes that the packet is really meant for an internal source, so it sends the packet back to the internal server. Not all routers/firewalls support this.

                      1 Reply Last reply Reply Quote 0
                      • Mike DavisM
                        Mike Davis
                        last edited by

                        As far as best practice goes, Microsoft has gone back and forth on the issue between split DNS and internal domain name. The last time I looked, they recommended a subdomain for your internal network. So instead of domain.com inside and out, or domain.local inside and domain.com outside, they use ad.domain.com inside and domain.com outside.

                        I've dealt with them all and they all have their advantages and disadvantages. At the end of the day, I think you just need to understand them and pick the one that works best for that client.

                        1 Reply Last reply Reply Quote 2
                        • alex.olynykA
                          alex.olynyk @Dashrender
                          last edited by

                          @Dashrender so a split horizon DNS would be creating a zone for roseradiology.com and then adding internal records for mail, www, etc

                          Our new active directory domain is rose.internal so would that be the top level domain?

                          DashrenderD 1 Reply Last reply Reply Quote 0
                          • KellyK
                            Kelly
                            last edited by

                            What about creating a CNAME that points to the internal A record?

                            For example:

                            A 192.168.1.5 ownlcloud.rose.internal
                            CNAME owncloud.roseradiology.com owncloud.rose.internal

                            DashrenderD JaredBuschJ 2 Replies Last reply Reply Quote 1
                            • DashrenderD
                              Dashrender @alex.olynyk
                              last edited by

                              @alex.olynyk said in Web Mail Not Working After Adding New DNS Zone:

                              @Dashrender so a split horizon DNS would be creating a zone for roseradiology.com and then adding internal records for mail, www, etc

                              Our new active directory domain is rose.internal so would that be the top level domain?

                              Correct, rose.internal is your internal TLD. But .internal does not exist on the internet, so you asked about registering it, you can't register is for use on the internet. Think of it like the 10.x.x.x network. You can use that internally, but not on the internet. You can have any TLD internally that you want, but when it comes to what is used on the internet, you have to follow the ICANN rules.

                              1 Reply Last reply Reply Quote 0
                              • DashrenderD
                                Dashrender @Kelly
                                last edited by

                                @Kelly said in Web Mail Not Working After Adding New DNS Zone:

                                What about creating a CNAME that points to the internal A record?

                                For example:

                                A 192.168.1.5 ownlcloud.rose.internal
                                CNAME owncloud.roseradiology.com owncloud.rose.internal

                                Is of course is the best solution when using Split Horizon DNS because if the internal IP changes, the records will all follow.

                                1 Reply Last reply Reply Quote 1
                                • alex.olynykA
                                  alex.olynyk
                                  last edited by

                                  so whoever hosts the DNS for my domain should be able to create a CNAME to alias owncloud.roseradiology.com to owncloud.rose.internal? Correct?

                                  DashrenderD scottalanmillerS 2 Replies Last reply Reply Quote 0
                                  • DashrenderD
                                    Dashrender @alex.olynyk
                                    last edited by

                                    @alex.olynyk said in Web Mail Not Working After Adding New DNS Zone:

                                    so whoever hosts the DNS for my domain should be able to create a CNAME to alias owncloud.roseradiology.com to owncloud.rose.internal? Correct?

                                    No, that is something you would do internally, on the DNS servers you control. In a Split Horizon setup, the two systems, internal DNS and external DNS, they both are handled completely separately.

                                    But, internally, where you have both rose.internal and roseradiology.com, you can create a record from one domain pointing to the other if you want.

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @alex.olynyk
                                      last edited by

                                      @alex.olynyk said in Web Mail Not Working After Adding New DNS Zone:

                                      So if I add a record for mail.roseradiology.com that should fix?

                                      Yes, but it's far from ideal.

                                      1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @alex.olynyk
                                        last edited by

                                        @alex.olynyk said in Web Mail Not Working After Adding New DNS Zone:

                                        so whoever hosts the DNS for my domain should be able to create a CNAME to alias owncloud.roseradiology.com to owncloud.rose.internal? Correct?

                                        but that would direct ALL external users to the same internal IP address causing them to fail.

                                        dafyreD 1 Reply Last reply Reply Quote 0
                                        • dafyreD
                                          dafyre @scottalanmiller
                                          last edited by

                                          @scottalanmiller said in Web Mail Not Working After Adding New DNS Zone:

                                          @alex.olynyk said in Web Mail Not Working After Adding New DNS Zone:

                                          so whoever hosts the DNS for my domain should be able to create a CNAME to alias owncloud.roseradiology.com to owncloud.rose.internal? Correct?

                                          but that would direct ALL external users to the same internal IP address causing them to fail.

                                          he's talking about doing this on his INTERNAL DNS server, I do believe.

                                          1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller
                                            last edited by

                                            people don't normally refers to the internal staff as "whoever hosts my..." That's an odd terminology to use for the guy at the desk next to yours.

                                            DashrenderD JaredBuschJ 2 Replies Last reply Reply Quote 1
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