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    Saving a dying server

    Scheduled Pinned Locked Moved IT Discussion
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    • scottalanmillerS
      scottalanmiller
      last edited by

      Might be worth using a direct P2V tool to do the backup in this case. If this was my situation, this is likely what I would do:

      1. Tell the users that between their decisions and whoever installed this decisions, the system cannot be used now and they don't have any vote in this whatsoever. Tell them the way things have to be, don't let them throw away the company's data because they will just blame you for this later.
      2. Determine where data is stored. Likely only in MySQL. Use MySQL's own tools and do a database dump ASAP.
      3. Shut down the databases and all applications.
      4. Do a direct P2V to a production platform.
      1 Reply Last reply Reply Quote 6
      • MattSpellerM
        MattSpeller @larsen161
        last edited by

        @larsen161 said:

        0_1457518883301_Screen Shot 2016-03-09.png

        Oh my.

        1 Reply Last reply Reply Quote 0
        • stacksofplatesS
          stacksofplates
          last edited by

          Whoa

          0_1457543657784_loadavg.png

          larsen161L MattSpellerM StrongBadS dafyreD 4 Replies Last reply Reply Quote 2
          • larsen161L
            larsen161 @stacksofplates
            last edited by

            @johnhooks that's nothing - it was twice that yesterday

            1 Reply Last reply Reply Quote 1
            • MattSpellerM
              MattSpeller @stacksofplates
              last edited by

              @johnhooks said:

              Whoa

              0_1457543657784_loadavg.png

              Pretty sure this disk is right proper hosed. Either it has surface damage or the surface is de-laminating - something really really bad.

              1 Reply Last reply Reply Quote 1
              • stacksofplatesS
                stacksofplates
                last edited by

                Ok so this is a serious question. I've never dealt with dedicated hosting somewhere else. Do they not maintain this stuff? So you really are just paying them for electricity and internet?

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @stacksofplates
                  last edited by

                  @johnhooks said:

                  Ok so this is a serious question. I've never dealt with dedicated hosting somewhere else. Do they not maintain this stuff? So you really are just paying them for electricity and internet?

                  That's what a hosting facility does. They provide the electric, internet and HVAC. You are in charge of everything else.

                  stacksofplatesS 1 Reply Last reply Reply Quote 1
                  • stacksofplatesS
                    stacksofplates @scottalanmiller
                    last edited by stacksofplates

                    @scottalanmiller said:

                    @johnhooks said:

                    Ok so this is a serious question. I've never dealt with dedicated hosting somewhere else. Do they not maintain this stuff? So you really are just paying them for electricity and internet?

                    That's what a hosting facility does. They provide the electric, internet and HVAC. You are in charge of everything else.

                    I thought you could have a colo do that type of stuff for you? If not, what's the advantage to paying for dedicated servers that you can't access over a colo?

                    DashrenderD 1 Reply Last reply Reply Quote 0
                    • StrongBadS
                      StrongBad @stacksofplates
                      last edited by

                      @johnhooks said:

                      Whoa

                      0_1457543657784_loadavg.png

                      That's, um, high.

                      1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender @stacksofplates
                        last edited by

                        @johnhooks said:

                        @scottalanmiller said:

                        @johnhooks said:

                        Ok so this is a serious question. I've never dealt with dedicated hosting somewhere else. Do they not maintain this stuff? So you really are just paying them for electricity and internet?

                        That's what a hosting facility does. They provide the electric, internet and HVAC. You are in charge of everything else.

                        I thought you could have a colo do that type of stuff for you? If not, what's the advantage to paying for dedicated servers that you can't access over a colo?

                        uh - yeah I agree with JH here - hosting to me I think of VM's on your platform... Colo means my equipment I'm responsible.

                        1 Reply Last reply Reply Quote 0
                        • dafyreD
                          dafyre
                          last edited by

                          If you are renting a dedicated server from a facility, you should be able to call their support and tell them what is going on, so they can replace the faulty drive for you (after you have good backups, of course!)

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @dafyre
                            last edited by

                            @dafyre said:

                            If you are renting a dedicated server from a facility, you should be able to call their support and tell them what is going on, so they can replace the faulty drive for you (after you have good backups, of course!)

                            They don't have RAID, though. The colo should do that... but you'd be left with a dead system. I'm guessing no IPMI system either, if they didn't even bother with RAID.

                            dafyreD stacksofplatesS 2 Replies Last reply Reply Quote 0
                            • dafyreD
                              dafyre @scottalanmiller
                              last edited by

                              @scottalanmiller said:

                              @dafyre said:

                              If you are renting a dedicated server from a facility, you should be able to call their support and tell them what is going on, so they can replace the faulty drive for you (after you have good backups, of course!)

                              They don't have RAID, though. The colo should do that... but you'd be left with a dead system. I'm guessing no IPMI system either, if they didn't even bother with RAID.

                              Take for instance, the server that I have with KimSufi... I don't have raid in that box. If the HD dies, then whoops!

                              They replace the hard drive, and I re-image through their web portal and restore my data from backups.

                              1 Reply Last reply Reply Quote 1
                              • dafyreD
                                dafyre @stacksofplates
                                last edited by

                                @johnhooks said:

                                Whoa

                                0_1457543657784_loadavg.png

                                If bet if you check using top or glances, you'll see the IO Wait % is very high.

                                1 Reply Last reply Reply Quote 2
                                • stacksofplatesS
                                  stacksofplates @scottalanmiller
                                  last edited by

                                  @scottalanmiller said:

                                  @dafyre said:

                                  If you are renting a dedicated server from a facility, you should be able to call their support and tell them what is going on, so they can replace the faulty drive for you (after you have good backups, of course!)

                                  They don't have RAID, though. The colo should do that... but you'd be left with a dead system. I'm guessing no IPMI system either, if they didn't even bother with RAID.

                                  His might not, but I just looked at the Fasthosts site and they advertise RAID 1 for their smallest quad core system. It's still $70 a month just for a desktop processor and 12 GB RAM.

                                  Which sucks. If I pay that price today I get RAID1, so why doesn't he get it? (Unless he has a grandfathered price).

                                  scottalanmillerS 2 Replies Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @stacksofplates
                                    last edited by

                                    @johnhooks said:

                                    @scottalanmiller said:

                                    @dafyre said:

                                    If you are renting a dedicated server from a facility, you should be able to call their support and tell them what is going on, so they can replace the faulty drive for you (after you have good backups, of course!)

                                    They don't have RAID, though. The colo should do that... but you'd be left with a dead system. I'm guessing no IPMI system either, if they didn't even bother with RAID.

                                    His might not, but I just looked at the Fasthosts site and they advertise RAID 1 for their smallest quad core system. It's still $70 a month just for a desktop processor and 12 GB RAM.

                                    Which sucks. If I pay that price today I get RAID1, so why doesn't he get it? (Unless he has a grandfathered price).

                                    He said that it had no RAID at the beginning.

                                    stacksofplatesS 1 Reply Last reply Reply Quote 1
                                    • scottalanmillerS
                                      scottalanmiller @stacksofplates
                                      last edited by

                                      @johnhooks said:

                                      Which sucks. If I pay that price today I get RAID1, so why doesn't he get it? (Unless he has a grandfathered price).

                                      Not related. Not like your server moves hardware on its own. It stays on what you started on. To migrate it would need downtime.

                                      stacksofplatesS 1 Reply Last reply Reply Quote 0
                                      • stacksofplatesS
                                        stacksofplates @scottalanmiller
                                        last edited by

                                        @scottalanmiller said:

                                        @johnhooks said:

                                        @scottalanmiller said:

                                        @dafyre said:

                                        If you are renting a dedicated server from a facility, you should be able to call their support and tell them what is going on, so they can replace the faulty drive for you (after you have good backups, of course!)

                                        They don't have RAID, though. The colo should do that... but you'd be left with a dead system. I'm guessing no IPMI system either, if they didn't even bother with RAID.

                                        His might not, but I just looked at the Fasthosts site and they advertise RAID 1 for their smallest quad core system. It's still $70 a month just for a desktop processor and 12 GB RAM.

                                        Which sucks. If I pay that price today I get RAID1, so why doesn't he get it? (Unless he has a grandfathered price).

                                        He said that it had no RAID at the beginning.

                                        I must have glossed over that.

                                        1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller
                                          last edited by

                                          He said single drive. Maybe that is wrong If it is wrong, they should swap the drive ASAP.

                                          1 Reply Last reply Reply Quote 1
                                          • stacksofplatesS
                                            stacksofplates @scottalanmiller
                                            last edited by

                                            @scottalanmiller said:

                                            @johnhooks said:

                                            Which sucks. If I pay that price today I get RAID1, so why doesn't he get it? (Unless he has a grandfathered price).

                                            Not related. Not like your server moves hardware on its own. It stays on what you started on. To migrate it would need downtime.

                                            It won't move hardware, but you would be able to move the data. Which I guess you could buy another and move the data, but they could give you a free window to get that done.

                                            scottalanmillerS 1 Reply Last reply Reply Quote 0
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