Email accounts and aliases in Office 365
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When I signed up for Office 365 a year ago, I added 10 email addresses. Only 2 email addresses are actually used as mailboxes. 2 others were used, but I told everyone I was shutting those emails down. So I have 8 emails are are being forwarded but I am paying for E3's on all of them. Can I just convert them to aliases? Also 2 are redirected to [email protected].
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Wow, absolutely yes you can switch them. And Dave yourself a bundle.
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I just moved a client to O365.. At first they had several that were normal accounts but Severa few days we realized that we could make them aliases or your user accounts (these can only be accessed by someone with a full account) and have a pretty good saving.
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Aliases are pretty important. We use tons of them.
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@Dashrender Delete the accounts and then add as an alias?
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@scottalanmiller Thanks!
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@technobabble said:
@Dashrender Delete the accounts and then add as an alias?
Yep, that's what I did.
The main complaint I got was when email was sent to the alias addresses, there was no way to tell which address the emails were actually sent to. To solve this problem I had to create a group email address. This group had only one member (but you can add as many as you want) and the emails sent to that group account would be forwarded onto the desired person(s). This process then labels the emails with the name of the group allowing the end user to see where the email was actually sent. Kind of a pain - but a requirement by the client. -
Thanks @Dashrender. I've actually have changed most to come to my email address which will be one of the aliases forwarding to Zendesk along with support, info and something else. I will then create a new email address for myself. This way all the clients that have my email address will automatically go to Zendesk to create tickets. I just have to weed out vendors and such and send them along to my new email addy.
