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    Held Hostage by a Cloud Service Provider?

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    • NetworkNerdN
      NetworkNerd @alexntg
      last edited by

      @alexntg said:

      The example you give isn't all that different from having lots of data in a system made by a company that went bankrupt. When considering any solution (hosted or otherwise), an exit strategy should be a consideration.

      Very true - I think that is something we often leave out of these decisions.

      1 Reply Last reply Reply Quote 0
      • NetworkNerdN
        NetworkNerd @scottalanmiller
        last edited by

        @scottalanmiller said:

        Egress of data often has a charge when there is volume. Amazon S3 has an engress charge, for example.

        How long must you retain what Mimecast already has? Three years? Seven years?

        I believe for the most part the retention requirement is 3 years, but I am going to confirm that with our QA Manager.

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        • NetworkNerdN
          NetworkNerd @scottalanmiller
          last edited by

          @scottalanmiller said:

          Do you pay to access the archives normally? I'm assuming that this is a fee that your CEO sees all of the time but never mentally applied to what it would mean at large scale?

          We just pay the subscription fee to use Mimecast's services on a per-mailbox basis. It's very cheap per mailbox per year, and everyone gets the ability to do an archive search on their mailbox as well as spam filtering for the organization as a whole. Several folks here use the archive quite frequently for searching of their own mailbox, and we have used the archiving many times for e-discovery (which probably takes 10% of what it would if we did not have Mimecast), checking to make sure messages were delivered as expected, etc.

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • NetworkNerdN
            NetworkNerd @Dashrender
            last edited by

            @Dashrender said:

            Back to the OP - I'm totally not surprised they want to charge a fee to ex filtrate that data - it might not be that simple and could possibly require a lot of time from one of their employees to make a copy onto a drive for you - even worse how is the data access (are they just a bunch of PSTs, one per person) when you get the drive full of data?

            I believe it will be one PST for each mailbox.

            NetworkNerdN 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @alexntg
              last edited by

              @alexntg said:

              The example you give isn't all that different from having lots of data in a system made by a company that went bankrupt. When considering any solution (hosted or otherwise), an exit strategy should be a consideration.

              Very true and the "otherwise" needs to be stressed. Store data locally might sound easy but if you have big retention requirements it might not be.

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              • scottalanmillerS
                scottalanmiller @NetworkNerd
                last edited by

                @NetworkNerd said:

                @scottalanmiller said:

                Do you pay to access the archives normally? I'm assuming that this is a fee that your CEO sees all of the time but never mentally applied to what it would mean at large scale?

                We just pay the subscription fee to use Mimecast's services on a per-mailbox basis. It's very cheap per mailbox per year, and everyone gets the ability to do an archive search on their mailbox as well as spam filtering for the organization as a whole. Several folks here use the archive quite frequently for searching of their own mailbox, and we have used the archiving many times for e-discovery (which probably takes 10% of what it would if we did not have Mimecast), checking to make sure messages were delivered as expected, etc.

                So instead of having them do some special transfer, you could, in theory, grab all of your email through normal means and download it?

                NetworkNerdN 1 Reply Last reply Reply Quote 0
                • NetworkNerdN
                  NetworkNerd @scottalanmiller
                  last edited by

                  @scottalanmiller said:

                  @NetworkNerd said:

                  @scottalanmiller said:

                  Do you pay to access the archives normally? I'm assuming that this is a fee that your CEO sees all of the time but never mentally applied to what it would mean at large scale?

                  We just pay the subscription fee to use Mimecast's services on a per-mailbox basis. It's very cheap per mailbox per year, and everyone gets the ability to do an archive search on their mailbox as well as spam filtering for the organization as a whole. Several folks here use the archive quite frequently for searching of their own mailbox, and we have used the archiving many times for e-discovery (which probably takes 10% of what it would if we did not have Mimecast), checking to make sure messages were delivered as expected, etc.

                  So instead of having them do some special transfer, you could, in theory, grab all of your email through normal means and download it?

                  In theory, we could. That's something I had not considered. The cons of us doing it internally would be that the files would all be in EML format. The platform does not lend itself to extracting PST files easily.

                  1 Reply Last reply Reply Quote 0
                  • NetworkNerdN
                    NetworkNerd @NetworkNerd
                    last edited by

                    @NetworkNerd said:

                    @Dashrender said:

                    Back to the OP - I'm totally not surprised they want to charge a fee to ex filtrate that data - it might not be that simple and could possibly require a lot of time from one of their employees to make a copy onto a drive for you - even worse how is the data access (are they just a bunch of PSTs, one per person) when you get the drive full of data?

                    I believe it will be one PST for each mailbox.

                    Let me correct this statement. After talking with Mimecast, what they send us (should we choose to have them exgest the data if we were to leave) would be in EML format. 😞

                    alexntgA scottalanmillerS 2 Replies Last reply Reply Quote 0
                    • alexntgA
                      alexntg @NetworkNerd
                      last edited by

                      @NetworkNerd said:

                      @NetworkNerd said:

                      @Dashrender said:

                      Back to the OP - I'm totally not surprised they want to charge a fee to ex filtrate that data - it might not be that simple and could possibly require a lot of time from one of their employees to make a copy onto a drive for you - even worse how is the data access (are they just a bunch of PSTs, one per person) when you get the drive full of data?

                      I believe it will be one PST for each mailbox.

                      Let me correct this statement. After talking with Mimecast, what they send us (should we choose to have them exgest the data if we were to leave) would be in EML format. 😞

                      It sounds like you'd be hanging onto Mimecast until your retention period expires.

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @NetworkNerd
                        last edited by

                        @NetworkNerd said:

                        @NetworkNerd said:

                        @Dashrender said:

                        Back to the OP - I'm totally not surprised they want to charge a fee to ex filtrate that data - it might not be that simple and could possibly require a lot of time from one of their employees to make a copy onto a drive for you - even worse how is the data access (are they just a bunch of PSTs, one per person) when you get the drive full of data?

                        I believe it will be one PST for each mailbox.

                        Let me correct this statement. After talking with Mimecast, what they send us (should we choose to have them exgest the data if we were to leave) would be in EML format. 😞

                        You could just store it as EML on your own.

                        alexntgA 1 Reply Last reply Reply Quote 0
                        • GregoryHallG
                          GregoryHall
                          last edited by GregoryHall

                          Ok I researched this a bit and I think you might be able to leverage the Mimecast Folder Sync feature to get a copy of all the archived messages local to your Exchange instance. Then it should be a simple Powershell PST export to get the data in the format you need....Not sure if this is one way or two way?

                          http://kb.mimecast.com/Mimecast_Knowledge_Base/Administration_Console/Services/Exchange_Services/Folder_Sync

                          http://kb.mimecast.com/Mimecast_Knowledge_Base/Administration_Console/Services/Exchange_Services

                          What do you think?

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                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            EML are standard email files so really you are good to go with them. You can manipulate them easily in a script. So you can move around as needed. NTG uses EML for archiving. We use Ruby scripts to convert IMAP to EML. Very handy.

                            1 Reply Last reply Reply Quote 0
                            • GregoryHallG
                              GregoryHall
                              last edited by GregoryHall

                              I also thought about the Outlook plugin allowing the end users to parse the archive, maybe you could export to PST and just writeup how to do it and have the minions perform your backup?

                              alexntgA 1 Reply Last reply Reply Quote 2
                              • alexntgA
                                alexntg @scottalanmiller
                                last edited by

                                @scottalanmiller said:

                                @NetworkNerd said:

                                @NetworkNerd said:

                                @Dashrender said:

                                Back to the OP - I'm totally not surprised they want to charge a fee to ex filtrate that data - it might not be that simple and could possibly require a lot of time from one of their employees to make a copy onto a drive for you - even worse how is the data access (are they just a bunch of PSTs, one per person) when you get the drive full of data?

                                I believe it will be one PST for each mailbox.

                                Let me correct this statement. After talking with Mimecast, what they send us (should we choose to have them exgest the data if we were to leave) would be in EML format. 😞

                                You could just store it as EML on your own.

                                That would be a nightmare. If a mailbox had 60,000 items in it, that'd result in 60,000 flat files. Across 100 uers, that's over 6 million little files to deal with. You lose the blob storage and easy searchability of a PST.

                                1 Reply Last reply Reply Quote 0
                                • alexntgA
                                  alexntg @GregoryHall
                                  last edited by

                                  @GregoryHall said:

                                  I also thought about the Outlook plugin allowing the end users to parse the archive, maybe you could export to PST and just writeup how to do it and have the minions perform your backup?

                                  If it can present as a folder in Outlook, it could be copied to PST.

                                  1 Reply Last reply Reply Quote 0
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