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    Weird Excel File Session Issue

    Scheduled Pinned Locked Moved IT Discussion
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    • wirestyle22W
      wirestyle22
      last edited by

      Yes I did and it did not remedy the issue

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @wirestyle22
        last edited by

        @wirestyle22 said:

        Yes I did and it did not remedy the issue

        Throws hands in the air... that's all I've got then.

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          Simple test... start a long running ping between a problem workstation and the file server in question. Let it run for an hour. Then see if you are getting packet losses.

          wirestyle22W 1 Reply Last reply Reply Quote 0
          • wirestyle22W
            wirestyle22 @scottalanmiller
            last edited by wirestyle22

            @scottalanmiller It's not a workstation issue though.Anyone accessing excel files from the file server runs into this as well. it's weird.

            1 Reply Last reply Reply Quote 0
            • Deleted74295D
              Deleted74295 Banned
              last edited by

              What version of excel are they saving the files to?

              Seen this type of thing loads of times. Excel likes to be dumb.

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              • Deleted74295D
                Deleted74295 Banned
                last edited by

                e.g Is it a 2003 spreadsheet being worked on in 2010 or 2013.

                wirestyle22W 1 Reply Last reply Reply Quote 0
                • wirestyle22W
                  wirestyle22 @Deleted74295
                  last edited by wirestyle22

                  @Breffni-Potter Example file was created December 30, 2014. Created in Excel 2010 and being edited in 2010. We do have different files that were created in different version but all excel files this applies to.

                  The weird thing is if I give full access permissions there is no problem. I hope that gives you insight.

                  UPDATE: Scatch that. Still an issue. It's only here and there. Sometimes she can leave the file open and itll save ten times in a row and then it won't.

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                  • Deleted74295D
                    Deleted74295 Banned
                    last edited by Deleted74295

                    So the excel file itself is definitely a 2010 extension?

                    0_1454530958489_screenie.JPG

                    Under item type. @wirestyle22

                    wirestyle22W 1 Reply Last reply Reply Quote 0
                    • wirestyle22W
                      wirestyle22 @Deleted74295
                      last edited by wirestyle22

                      @Breffni-Potter Yes it's labeled as a Microsoft Excel Worksheet (the example file--although it applies to all excel files)

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                      • Deleted74295D
                        Deleted74295 Banned
                        last edited by

                        Excel is mean for things like this.

                        Been so long since I looked at it 😞

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                        • wirestyle22W
                          wirestyle22
                          last edited by

                          @Breffni-Potter said:

                          Excel is mean for things like this.

                          Been so long since I looked at it 😞

                          It's really weird. I also am not getting this error on the administrator account however I do on my own personal account which is an administrator. Keep in mind no permissions options have been changed between yesterday and today. I have no idea.

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                          • Deleted74295D
                            Deleted74295 Banned
                            last edited by

                            Windows updates? Event log entries on the file-server?

                            wirestyle22W 1 Reply Last reply Reply Quote 1
                            • wirestyle22W
                              wirestyle22 @Deleted74295
                              last edited by

                              @Breffni-Potter said:

                              Windows updates? Event log entries on the file-server?

                              No updates applied although I just started receiving Virtual Disk Service errors in event viewer.

                              1 Reply Last reply Reply Quote 1
                              • Deleted74295D
                                Deleted74295 Banned
                                last edited by

                                Right, start with that.

                                wirestyle22W 1 Reply Last reply Reply Quote 0
                                • wirestyle22W
                                  wirestyle22 @Deleted74295
                                  last edited by wirestyle22

                                  @Breffni-Potter said:

                                  Right, start with that.

                                  If I had to take a guess it would be an issue with Symantec Backup Exec and mounted volumes. I'm checking though.

                                  1 Reply Last reply Reply Quote 0
                                  • wirestyle22W
                                    wirestyle22
                                    last edited by

                                    I'm right. Something to do with Backup Exec not mounting the volume correctly on my backup server is shutting off the Virtual Disk Service. So I'm sure the server restarts the service, it works temporarily and then it turns it off again so on and so forth. Interesting problem. I turn off the backup server temporarily to test and it isn't doing that anymore.

                                    1 Reply Last reply Reply Quote 1
                                    • Deleted74295D
                                      Deleted74295 Banned
                                      last edited by

                                      Process of elimination.

                                      1 Reply Last reply Reply Quote 0
                                      • DashrenderD
                                        Dashrender
                                        last edited by

                                        Nice find - similar weird problems like my disk issue this morning causing files to have no permissions.

                                        wirestyle22W 1 Reply Last reply Reply Quote 0
                                        • wirestyle22W
                                          wirestyle22 @Dashrender
                                          last edited by

                                          @Dashrender said:

                                          Nice find - similar weird problems like my disk issue this morning causing files to have no permissions.

                                          Okay so It was working for a bit and the Virtual Disk Service is still crashing. It also lists this in Event Viewer:

                                          "The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Virtual Disk service, but this action failed with the following error:
                                          An instance of the service is already running."

                                          I am also getting a ton of spooler errors I assume due to the service stopping and the drive being unavailable.

                                          wirestyle22W 1 Reply Last reply Reply Quote 0
                                          • wirestyle22W
                                            wirestyle22 @wirestyle22
                                            last edited by wirestyle22

                                            @wirestyle22 said:

                                            @Dashrender said:

                                            Nice find - similar weird problems like my disk issue this morning causing files to have no permissions.

                                            Okay so It was working for a bit and the Virtual Disk Service is still crashing. It also lists this in Event Viewer:

                                            "The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Virtual Disk service, but this action failed with the following error:
                                            An instance of the service is already running."

                                            I am also getting a ton of Spooler errors I assume due to the service stopping and the drive being unavailable. When Virtual Disk Service is running everything is fine. It's definitely what's causing this problem but I don't know what is triggering it to die.

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