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    Troubleshooting ML on Android Mobile Devices

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    • david.wieseD
      david.wiese
      last edited by

      so I have the Razr and this is what i see. Going to the main page upon first initial visit, site loads, but when i try to navigate anywhere else i get stuck. Screenshot_2014-05-05-13-43-27.png Screenshot_2014-05-05-13-43-42.png

      Mike RalstonM FiyaFlyF 2 Replies Last reply Reply Quote 0
      • Mike RalstonM
        Mike Ralston
        last edited by

        Possible 4G incompatibility with ML? Also, any sort of Antivirus filters or Phone-to-hotspot conversion setups can mess with things.

        1 Reply Last reply Reply Quote 0
        • Mike RalstonM
          Mike Ralston @david.wiese
          last edited by

          @david.wiese Are you running any sort of software/application on that phone that does any sort of Browser Filtering?

          david.wieseD 1 Reply Last reply Reply Quote 0
          • david.wieseD
            david.wiese @Mike Ralston
            last edited by

            @Mike-Ralston nope, no a/v on the device either.

            1 Reply Last reply Reply Quote 0
            • FiyaFlyF
              FiyaFly @david.wiese
              last edited by FiyaFly

              @david.wiese Even if you jump into the topics on ML, or the groups, you get stuck? Maybe you could try uninstalling the updates for Chrome, trying it then, then update again and try it updated?

              Sorry, I'm still trying to narrow down where this issue might even begin.

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller
                last edited by

                I use Chrome on an up to date Nexus 7, no issues.

                Mike RalstonM 1 Reply Last reply Reply Quote 0
                • DashrenderD
                  Dashrender @FiyaFly
                  last edited by

                  @FiyaFly said:

                  Galaxy S4 - AT&T - ? - 4.4.2 - 34.0.1847.114 - 1.5.28 - Yes*

                  *- This has been resolved with a factory reset.

                  I'm guessing this was mine.
                  I have been using both Wifi and 4G.
                  the problem only seems to be resolved in Chrome, not the default Android browser.

                  FiyaFlyF Mike RalstonM 2 Replies Last reply Reply Quote 0
                  • Mike RalstonM
                    Mike Ralston @scottalanmiller
                    last edited by Mike Ralston

                    @scottalanmiller said:

                    I use Chrome on an up to date Nexus 7, no issues.

                    In my experience, the Nexus 7 is one of the most stable Android devices. My personal favorite for testing and troubleshooting Android.

                    1 Reply Last reply Reply Quote 0
                    • FiyaFlyF
                      FiyaFly @Dashrender
                      last edited by

                      @Dashrender I see. And yes, to both you and @david.wiese those were your devices. Could you try removing the updates and trying again, both out of date and after updating the browser again?

                      1 Reply Last reply Reply Quote 0
                      • Mike RalstonM
                        Mike Ralston @Dashrender
                        last edited by Mike Ralston

                        @Dashrender We've been testing internally on separate S4's. Would you mind being a guinea pig once more?
                        EDIT I'm mistaken, the Razr Maxx and the S4 listed in the root post are yours.

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                        • DashrenderD
                          Dashrender @Mike Ralston
                          last edited by

                          @Mike-Ralston said:

                          Perhaps firewall is an issue???

                          I'm going to try on 4G only now to see if my office firewall is causing an issue.

                          1 Reply Last reply Reply Quote 0
                          • david.wieseD
                            david.wiese
                            last edited by

                            I will try that this evening and report back

                            1 Reply Last reply Reply Quote 0
                            • Mike RalstonM
                              Mike Ralston
                              last edited by

                              It seems with the new update all issues have been solved. On both the VM's and physical devices, everything works fine, except that pesky Nexus 10 with the format. This issue is now closed!

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @Mike Ralston
                                last edited by

                                @Mike-Ralston said:

                                It seems with the new update all issues have been solved. On both the VM's and physical devices, everything works fine, except that pesky Nexus 10 with the format. This issue is now closed!

                                Cool. The update includes a new front end that might alter things.

                                1 Reply Last reply Reply Quote 0
                                • Mike RalstonM
                                  Mike Ralston
                                  last edited by

                                  That it did, fixed a nice number of issues.

                                  1 Reply Last reply Reply Quote 0
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