Windows 8 Gremlins
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Weird. Was the OS installed by the manufacturer? Like Dell or HP? Why would it be asking for an admin account smart card if it hadn't been set up that way?
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That's why in thinking that it might be a refurb through a small, local shop that didn't want to admit that it had already gone out to another customer.
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First off, it sounds like someone fed Windows 8 after midnight.
Have you tried a wipe and reload? It should be SOP for new computers, anyway.
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@scottalanmiller The laptop is an ASUS, but we buy it through a smaller vendor who also manages the support for them and some proprietary software.
However they come with Office pre-installed (but not activated) so maybe it would be the small vendor who does the OS installation? -
Could be. Or it could be them modifying it.
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@alexntg It wouldn't let us wipe it! I think that was the point where they decided just to replace it.
I was only wondering whether it was something with Windows 8 that would have been fine with 8.1,Just weird really... I was at the point of throwing the stupid thing out the window.
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Wow, how did it block wiping? Any error thrown?
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@scottalanmiller No, just the same user account control blocking I mean.
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@lillucia said:
@scottalanmiller No, just the same user account control blocking I mean.
Oh okay, so a full imaging would probably have worked. That's what we were saying as an SOP, always fully wipe a machine before using. Never trust the OS that comes from the OEM both because it shouldn't be trusted but also so that you can establish a consistent operating environment.
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@scottalanmiller said:
...Never trust the OS that comes from the OEM....
That, so that. Kind of a sign when there is a good & well known program to...**Decrap ** computers—
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Has anyone used Decrap?
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@RoguePacket mmm interesting. I have much to learn...
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@lillucia said:
@alexntg It wouldn't let us wipe it! I think that was the point where they decided just to replace it.
I was only wondering whether it was something with Windows 8 that would have been fine with 8.1,Just weird really... I was at the point of throwing the stupid thing out the window.
Was secure boot enabled? It's a BIOS setting that prevents other OSes from installing.
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@scottalanmiller said:
@technobabble said:
Has anyone used Decrap?
Hopefully not. Much better to do a clean image.
I do like that option when the client is on-board, however very small businesses (mom & pops) usually decline because of time and cost.
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@technobabble said:
@scottalanmiller said:
@technobabble said:
Has anyone used Decrap?
Hopefully not. Much better to do a clean image.
I do like that option when the client is on-board, however very small businesses (mom & pops) usually decline because of time and cost.
Saving money is never something that little shops like. That's why they stay little
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@scottalanmiller said:
@technobabble said:
@scottalanmiller said:
@technobabble said:
Has anyone used Decrap?
Hopefully not. Much better to do a clean image.
I do like that option when the client is on-board, however very small businesses (mom & pops) usually decline because of time and cost.
Saving money is never something that little shops like. That's why they stay little
Yep.
