@scottalanmiller said in Spiceworks Helpdesk Portal Partially Down for the Last Day:
@dbeato said in Spiceworks Helpdesk Portal Partially Down for the Last Day:
@scottalanmiller said in Spiceworks Helpdesk Portal Partially Down for the Last Day:
A full day is a lot to not be able to log in. They need a workaround to that email dependency.
Oh yeah, Although I was able to login and work on my lab cloud helpdesk. But yeah email dependcy is not the best. Let me see what I can auggest.
The techs didn't notice, because on the tech side, email isn't used. Only end users could not submit tickets in any fashion, but they didn't know that they couldn't submit tickets.
Yeah, that’s true.